Pyramid Global Hospitality
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
At the Cambria Hotel Columbia Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice – we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.
Job Summary We’re looking for a detail-oriented Night Audit Clerk.
Responsibilities
Assist and oversee all Front Desk/audit functions.
Balance Food & Beverage outlets.
Balance and post the front office accounts.
Distribute daily report and other requested reports.
Follow all checklists to ensure all duties are performed. All checklists are to be signed and dated each night.
Work with staff to resolve guest requests.
Handle the guest check-in/check-out needs, inquiries and reported problems.
Communicate with bellperson/drivers/housekeeping.
Be responsible for house/cash bank and deposit keys.
Obtain and verify essential guest information; ensure accuracy and completeness of all records.
Assign guest rooms on the basis of reservation requirements.
Read, maintain and make entries in the Front Desk log book.
Check for any guest mail or messages.
Inquire as to the guest enjoying their stay.
Listen attentively to all guest comments.
Thank the guest for staying with us and offer to make any future reservations.
Oversee the issue of other department keys and maintain a log showing the time and to whom issued.
Ensure the timely delivery of wake-up calls and express checkout bills to the guest.
Be responsible for knowing hotel emergency procedures.
Adhere to all hotel policies and procedures and all changes that may occur.
Carry out a reasonable request by management that I am capable of performing.
Maintain computerized hotel systems.
Handle major guest complaints and disturbances.
Provide training, guidance and advising of night employees.
Cover the post of sick and off employees.
Request and inventory supplies for audit staff.
Report physical, financial, and personal miscellaneous discrepancies to management.
Qualifications
Must have the ability to work the overnight hours.
A high attention to detail.
High school diploma or equivalent.
A strong desire to make an impact on other people.
An outgoing and engaging personality.
Computer skills.
Excellent verbal and written communication skills.
Ability to work in a fast‑paced setting.
Ability to stand for the duration of the shift.
Must be available to work various shifts including weekends and holidays.
Compensation and Benefits Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Equal Opportunity Statement Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
At the Cambria Hotel Columbia Downtown we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 140 hotels representing all major brands. We are an Employer of Choice – we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.
Job Summary We’re looking for a detail-oriented Night Audit Clerk.
Responsibilities
Assist and oversee all Front Desk/audit functions.
Balance Food & Beverage outlets.
Balance and post the front office accounts.
Distribute daily report and other requested reports.
Follow all checklists to ensure all duties are performed. All checklists are to be signed and dated each night.
Work with staff to resolve guest requests.
Handle the guest check-in/check-out needs, inquiries and reported problems.
Communicate with bellperson/drivers/housekeeping.
Be responsible for house/cash bank and deposit keys.
Obtain and verify essential guest information; ensure accuracy and completeness of all records.
Assign guest rooms on the basis of reservation requirements.
Read, maintain and make entries in the Front Desk log book.
Check for any guest mail or messages.
Inquire as to the guest enjoying their stay.
Listen attentively to all guest comments.
Thank the guest for staying with us and offer to make any future reservations.
Oversee the issue of other department keys and maintain a log showing the time and to whom issued.
Ensure the timely delivery of wake-up calls and express checkout bills to the guest.
Be responsible for knowing hotel emergency procedures.
Adhere to all hotel policies and procedures and all changes that may occur.
Carry out a reasonable request by management that I am capable of performing.
Maintain computerized hotel systems.
Handle major guest complaints and disturbances.
Provide training, guidance and advising of night employees.
Cover the post of sick and off employees.
Request and inventory supplies for audit staff.
Report physical, financial, and personal miscellaneous discrepancies to management.
Qualifications
Must have the ability to work the overnight hours.
A high attention to detail.
High school diploma or equivalent.
A strong desire to make an impact on other people.
An outgoing and engaging personality.
Computer skills.
Excellent verbal and written communication skills.
Ability to work in a fast‑paced setting.
Ability to stand for the duration of the shift.
Must be available to work various shifts including weekends and holidays.
Compensation and Benefits Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Equal Opportunity Statement Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
#J-18808-Ljbffr