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Geronimo Hospitality Group

Event Manager - Bottleworks Hotel

Geronimo Hospitality Group, Indianapolis, Indiana, us, 46262

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Description

STEP INTO THE BIG LEAGUES Geronimo Hospitality Group ain't your normal work environment. We are a collection of award winning boutique hotels, restaurants and clubs with cool people who believe THE STATUS QUO SUCKS and we do everything we can to live by that motto. At Geronimo Hospitality Group, we don’t raise the bar. We

are

the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day.

BOTTLEWORKS HOTEL Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.

PERKS OF THE JOB We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more. We demand a competitive spirit and offer you the chance to

build your own future

in return.

YOUR ROLE IN CREATING GERONIMOMENTS In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

As the Event Manager, you will focus on leading and developing their team members to most efficiently execute the team’s core activities which include client relations, maximizing sales, and communicating sales activities to all entity team members.

WHAT YOUR DAY WILL LOOK LIKE

Obtain all customer information from sales team related to event

Plan/detail event with customer from start to finish according to guest requests in a fiscally responsible manner.

Receive event requirements through detailed communications with sales managers

Work alongside operations team to ensure a successful event for the client

Assist with continual up-selling of client and event throughout the working relationship

Build out logistical details utilizing the appropriate event software for onsite team and clients

Suggestively upsell menu items to enhance the events success

Coordinate planning of professional services (DJ, florist, a/v, rental company)

Regularly attend and lead BEO meetings

Confirm event setup with operations team in accordance to BEO

Ensure customer satisfaction during event by checking in with main contact

Follow up with customer after each event, ensuring guest satisfaction

Coordinate billing with banquet manager or restaurant management staff

Respond promptly to any guest request

Maintain a professional appearance, positive attitude and mannerism

Maintain clear and open communication between all staff for overall event success

Respect all co-workers and managers

Have fun at work; leave baggage at the door; come to work with a positive attitude ready and willing to help create a fun and memorable experience for our guests

GHG24

WHAT IT TAKES TO SUCCEED Experience and/or Training

One year event management work history preferred.

Proficient with Microsoft Word, Excel, and Outlook

Must be 21 years or older

Some level of management skills desired

Refined verbal and written communication

Be able to keep up with a fast paced environment

Stand and/or walk entire shift

Must be available nights and weekends

MANDATORY REQUIREMENT

U.S. Work Authorization (required).

JOIN A TEAM THAT MAKES AN IMPRESSION At Geronimo Hospitality Group, we are

cool people who work hard . Every shift, every day, we push the boundaries and strive to be the best. If you’re ready to own your work and create exceptional experiences, we want you on our team! Geronimo Hospitality Group is an Equal Employment Opportunity employer.

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