Uber
Product Manager, Uber One, Benefit Lifecycle
Uber, San Francisco, California, United States, 94199
Product Manager, Uber One, Benefit Lifecycle
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Pay Base salary: $161,000 – $179,000 per year.
About The Role Do you have a passion for creating experiences that bring clarity, joy, and connection to people's everyday lives? The Uber One team is looking for a strategic yet scrappy product leader to transform how members discover and use the benefits they've signed up for. Our mission is simple: ensure every member understands the value of Uber One - and help guide them to make the most of it. With more than 40M members globally, we've only just begun to unlock the potential of what a world‑class membership can mean for Uber.
As the Benefit Lifecycle PM for Uber One, you'll focus on building seamless benefit onboarding experiences - including education and usage prompts - that make members confident in how to get value from their plan. You'll design and pilot new ways to spark cross‑line‑of‑business usage, experimenting with non‑incentivized badges, milestones, and challenges built around our existing benefit suite. Your work will shape how members learn, engage, and grow with Uber One from day one.
You will combine creativity, research, and data‑driven insights to create onboarding flows and educational touchpoints that feel personalized, relevant, and delightful. You'll collaborate closely with teams across Uber - Rides, Eats, and beyond - to integrate benefit awareness directly into the member journey, making the value of Uber One clear and undeniable no matter where a user's attention lands.
What The Candidate Will Do
Build and refine the Uber One member experience that captures new users and drives engagement.
Enhance user engagement for members by creating an educational and informative onboarding experience that raises awareness about each benefit and the value it brings.
Define, own, and execute the product roadmap, working closely with cross‑functional counterparts (Engineering, Data Science, Design, Operations, and more).
Partner with engineers to communicate product requirements, oversee feature builds, and ensure timely releases.
Work with teams like core product, user research, and design to develop product specifications that enhance our membership program.
Run experiments and monitor the performance of new features to assess effectiveness and identify opportunities for iteration.
Basic Qualifications
3+ years of product management experience delivering highly successful and innovative products.
Experience setting and delivering on a strategy you crafted, working with multiple cross‑functional stakeholders and partners.
UX‑oriented and creatively make features engaging and fun for users.
Research‑driven: continuously gather user insights to drive engagement across the Uber platform.
Data‑savvy: use data to make decisions without analysis paralysis.
Technical depth: collaborated with engineers on technical architecture and scope trade‑offs.
Strategic thinking: craft a coherent product vision, multi‑year strategy, and quarterly roadmap.
Business‑mindful: own user and business performance metrics.
Passionate about consumer CX and execution‑focused.
Preferred Qualifications
Demonstrated customer obsession with a clear track record of delivering elegant solutions for user problems.
Hold a high bar across all contributions.
Experience running experiments to assess effectiveness and iterate on features using key business metrics.
Previous subscription experience launching products across global markets.
For all U.S. locations, you will be eligible to participate in Uber's bonus program, may be offered equity, and various benefit options. More details can be found at https://www.uber.com/careers/benefits.
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Pay Base salary: $161,000 – $179,000 per year.
About The Role Do you have a passion for creating experiences that bring clarity, joy, and connection to people's everyday lives? The Uber One team is looking for a strategic yet scrappy product leader to transform how members discover and use the benefits they've signed up for. Our mission is simple: ensure every member understands the value of Uber One - and help guide them to make the most of it. With more than 40M members globally, we've only just begun to unlock the potential of what a world‑class membership can mean for Uber.
As the Benefit Lifecycle PM for Uber One, you'll focus on building seamless benefit onboarding experiences - including education and usage prompts - that make members confident in how to get value from their plan. You'll design and pilot new ways to spark cross‑line‑of‑business usage, experimenting with non‑incentivized badges, milestones, and challenges built around our existing benefit suite. Your work will shape how members learn, engage, and grow with Uber One from day one.
You will combine creativity, research, and data‑driven insights to create onboarding flows and educational touchpoints that feel personalized, relevant, and delightful. You'll collaborate closely with teams across Uber - Rides, Eats, and beyond - to integrate benefit awareness directly into the member journey, making the value of Uber One clear and undeniable no matter where a user's attention lands.
What The Candidate Will Do
Build and refine the Uber One member experience that captures new users and drives engagement.
Enhance user engagement for members by creating an educational and informative onboarding experience that raises awareness about each benefit and the value it brings.
Define, own, and execute the product roadmap, working closely with cross‑functional counterparts (Engineering, Data Science, Design, Operations, and more).
Partner with engineers to communicate product requirements, oversee feature builds, and ensure timely releases.
Work with teams like core product, user research, and design to develop product specifications that enhance our membership program.
Run experiments and monitor the performance of new features to assess effectiveness and identify opportunities for iteration.
Basic Qualifications
3+ years of product management experience delivering highly successful and innovative products.
Experience setting and delivering on a strategy you crafted, working with multiple cross‑functional stakeholders and partners.
UX‑oriented and creatively make features engaging and fun for users.
Research‑driven: continuously gather user insights to drive engagement across the Uber platform.
Data‑savvy: use data to make decisions without analysis paralysis.
Technical depth: collaborated with engineers on technical architecture and scope trade‑offs.
Strategic thinking: craft a coherent product vision, multi‑year strategy, and quarterly roadmap.
Business‑mindful: own user and business performance metrics.
Passionate about consumer CX and execution‑focused.
Preferred Qualifications
Demonstrated customer obsession with a clear track record of delivering elegant solutions for user problems.
Hold a high bar across all contributions.
Experience running experiments to assess effectiveness and iterate on features using key business metrics.
Previous subscription experience launching products across global markets.
For all U.S. locations, you will be eligible to participate in Uber's bonus program, may be offered equity, and various benefit options. More details can be found at https://www.uber.com/careers/benefits.
#J-18808-Ljbffr