Infosys Consulting
Senior Principal -Client Engagement Project Manager - Health Insurance
Infosys Consulting, Boston, Massachusetts, us, 02298
Senior Principal - Client Engagement Project Manager - Health Insurance
We are seeking a seasoned hands‑on Client Engagement Project Manager with health care experience focused on delivering exceptional system implementations experiences across our client ecosystem. The ideal candidate for this position will bring strong program management, team leadership, and client relationship skills. This position will involve owner interaction and coordination of system implementation work streams across the health care operational lifecycle including provider, member enrollment and claims. Must have experience in managing the delivery of system projects, skilled in building and managing PMO teams of project managers, business analysts/product owners, and scrum masters, and driving enterprise‑wide consistency and delivery excellence. Responsibilities
Collaborate with project managers, architects, and other team members to ensure successful delivery of projects on time and within budget. Develop and maintain project workplans, risk, dependencies, action logs. Analyze and document current state processes, workflows, pain points and future state designs. Develop business cases, requirements documents, and functional specifications. Conduct user acceptance testing (UAT) and gather feedback from end‑users to ensure alignment with business needs. Participate in and/or lead the development of deliverable content that meets the needs of the client and contract. Use prior experience to anticipate client needs and formulate solutions to client issues. Contribute to proposal development. Collaborate with stakeholders to understand business objectives, processes, and requirements related to document management. Maintain positive communications with colleagues, clients, and consultants. Plan ahead, develop and express concepts accurately and rapidly, manage the project team, and meet deadlines. Standardize PMO methodologies, tools, and reporting to strengthen consistency across teams. Support business leadership with status reporting, analytics, risk management, and decision‑making frameworks. Qualifications
Minimum of 9 years of project management experience of small and large‑scale, complex Healthcare projects. Strong presentation, communication, organizational, team building, collaboration and communication skills are a must. Highly motivated, good team player with the ability to juggle multiple tasks, collaborate with large multi‑disciplinary teams, and work well under deadlines. Deep domain knowledge in
Health Insurance Operational processes
including new quote through claim (RFP Generation, UW, Group Setup, Enrollment, Claims, User Portals and Maintenance/Amendments) platform that will be leveraged to support end‑to‑end capabilities for voluntary (Accident & Health, HI, CI) and non‑voluntary (Dental, Disability, Life) group benefit products. Proven ability in handling multiple large projects and responding quickly to changing situations in complex environments. Excellent oral and written communication skills. Initiative to set and achieve performance goals. Good analytic and negotiation skills. Responsive to internal and external client needs. Strong team player. Ability to cope with job pressures in a constantly changing environment. Must be detail oriented and a self‑starter with strong organizational abilities. Ability to coordinate and prioritize required. Flexibility, accuracy, initiative, and the ability to work with minimum supervision. Discretion and confidentiality required. Reliable, predictable attendance within client service hours for the performance of this position. Ability to clearly communicate verbally and/or in writing both internally and externally. ACHA accreditation preferred, but not required. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Ability to travel 25 - 50%, on average, based on client needs and requirements. Proficient with Microsoft Office programs. JIRA. Certificates, Licenses, Registrations
PMP preferred. AIC, CPCU, or ARM preferred. Compensation
Estimated annual compensation will be $241,000 - $300,000. Benefits
Long‑term/Short‑term Disability. Health and Dependent Care Reimbursement Accounts. Insurance (Accident, Critical Illness, Hospital Indemnity, Legal). 401(k) plan and contributions dependent on salary level. EEO Statement
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran, or disability.
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We are seeking a seasoned hands‑on Client Engagement Project Manager with health care experience focused on delivering exceptional system implementations experiences across our client ecosystem. The ideal candidate for this position will bring strong program management, team leadership, and client relationship skills. This position will involve owner interaction and coordination of system implementation work streams across the health care operational lifecycle including provider, member enrollment and claims. Must have experience in managing the delivery of system projects, skilled in building and managing PMO teams of project managers, business analysts/product owners, and scrum masters, and driving enterprise‑wide consistency and delivery excellence. Responsibilities
Collaborate with project managers, architects, and other team members to ensure successful delivery of projects on time and within budget. Develop and maintain project workplans, risk, dependencies, action logs. Analyze and document current state processes, workflows, pain points and future state designs. Develop business cases, requirements documents, and functional specifications. Conduct user acceptance testing (UAT) and gather feedback from end‑users to ensure alignment with business needs. Participate in and/or lead the development of deliverable content that meets the needs of the client and contract. Use prior experience to anticipate client needs and formulate solutions to client issues. Contribute to proposal development. Collaborate with stakeholders to understand business objectives, processes, and requirements related to document management. Maintain positive communications with colleagues, clients, and consultants. Plan ahead, develop and express concepts accurately and rapidly, manage the project team, and meet deadlines. Standardize PMO methodologies, tools, and reporting to strengthen consistency across teams. Support business leadership with status reporting, analytics, risk management, and decision‑making frameworks. Qualifications
Minimum of 9 years of project management experience of small and large‑scale, complex Healthcare projects. Strong presentation, communication, organizational, team building, collaboration and communication skills are a must. Highly motivated, good team player with the ability to juggle multiple tasks, collaborate with large multi‑disciplinary teams, and work well under deadlines. Deep domain knowledge in
Health Insurance Operational processes
including new quote through claim (RFP Generation, UW, Group Setup, Enrollment, Claims, User Portals and Maintenance/Amendments) platform that will be leveraged to support end‑to‑end capabilities for voluntary (Accident & Health, HI, CI) and non‑voluntary (Dental, Disability, Life) group benefit products. Proven ability in handling multiple large projects and responding quickly to changing situations in complex environments. Excellent oral and written communication skills. Initiative to set and achieve performance goals. Good analytic and negotiation skills. Responsive to internal and external client needs. Strong team player. Ability to cope with job pressures in a constantly changing environment. Must be detail oriented and a self‑starter with strong organizational abilities. Ability to coordinate and prioritize required. Flexibility, accuracy, initiative, and the ability to work with minimum supervision. Discretion and confidentiality required. Reliable, predictable attendance within client service hours for the performance of this position. Ability to clearly communicate verbally and/or in writing both internally and externally. ACHA accreditation preferred, but not required. Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future. Ability to travel 25 - 50%, on average, based on client needs and requirements. Proficient with Microsoft Office programs. JIRA. Certificates, Licenses, Registrations
PMP preferred. AIC, CPCU, or ARM preferred. Compensation
Estimated annual compensation will be $241,000 - $300,000. Benefits
Long‑term/Short‑term Disability. Health and Dependent Care Reimbursement Accounts. Insurance (Accident, Critical Illness, Hospital Indemnity, Legal). 401(k) plan and contributions dependent on salary level. EEO Statement
Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran, or disability.
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