Navy Region Southwest Fleet and Family Readiness (FFR)
Exceptional Family Member Program (EFMP) Case Liaison
Navy Region Southwest Fleet and Family Readiness (FFR), Port Hueneme, California, United States, 93041
Exceptional Family Member Program (EFMP) Case Liaison
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Exceptional Family Member Program (EFMP) Case Liaison
role at
Navy Region Southwest Fleet and Family Readiness (FFR)
Summary This position is assigned to the Fleet and Family Support Center (FFSC); Fleet and Family Readiness (FFR); Naval Base Ventura. The primary purpose of this position is to serve as the installation non‑clinical case worker for the Exceptional Family Member Program (EFMP) and to act as a liaison to health care professionals on provision of available services and resources at the command to ensure best possible care in accordance with community, national, and Navy standards.
Responsibilities Programmatic Duties (40% of time)
Implements the Exceptional Family Member Program (EFMP) in the assigned area of responsibility and conducts ongoing assessment of its consistency and effectiveness.
Identifies program needs and challenges and presents recommendations to influence policy compliance issues; stays abreast of Department of the Navy, SECNAV, OPNAV, and CNIC policies and interprets and articulates their meaning, priorities and intent.
Interfaces with service members and their families to identify resources and services to promote EFMP availability to support individual needs; assists families in assertively pursuing rights to resources available to them.
Collaborates with eligible families to coordinate use of Navy services such as respite care and priority housing.
Works in concert with the EFMP team to ensure the program works effectively to support families while maintaining compliance with all legal and regulatory guidance.
Training Duties (20% of time)
Participates in the coordination and execution of special needs camps, support groups for EFMP families, and special events and workshops coordinated by the EFMP.
Ensures command EFMP personnel are properly trained to provide briefings to commands that include eligibility, maintaining confidentiality, and available support services.
Develops, updates, and maintains installation EFMP education, outreach and public affairs programs, including awareness briefings for command, unit, community organizations, individuals, families, and distinguished visitors.
Maintains personal records of staff training completion for review by the respective manager.
Case Management Duties (40% of time)
Communicates directly with each assigned EFMP family case upon notification of assignment to offer support services.
Interviews and assesses individual client and family circumstances upon and during enrollment to identify and evaluate their special needs and situational stressors, determine services for appropriate assistance, provide tailored guidance and updated information on services to improve quality of life and track progress of activity.
Maintains a case file for each assigned EFMP family that includes the Installation Support Privacy Consent Form and detailed contact notes.
Documents and maintains current records in the Fleet and Family Support Management Information System (FFSMIS).
Participates in meetings between military families and special needs support professionals to develop the Individual Education Plan (IEP).
Screens, updates, and retains all required forms and other supporting documentation related to case evaluation and assessment in accordance with regulatory and policy guidance established by DOD and Navy.
Participates in the maintenance and development of a library of special needs educational, referral and resource materials.
Tracks the status of the EFMP within their AOR to include family circumstances, areas needing improvement, effectiveness of activity progress, and provides updated information on services to improve quality of life.
Requirements
Must successfully pass the E‑Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must have salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Must be able to obtain and maintain a SECRET security clearance.
A valid state driver’s license is required to operate motor vehicles.
Qualifications Basic Requirements
A degree in behavioral or social science or related field appropriate to the position.
OR
A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
Minimum Requirements
Two (2) years of progressively higher level graduate education leading to a master's degree or master's equivalent graduate degree.
OR
Two (2) years of specialized experience working in a case management capacity with families who have members with special needs.
Education and Salary The position does not have a positive education requirement. Salary is dependent on experience and/or education.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
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Exceptional Family Member Program (EFMP) Case Liaison
role at
Navy Region Southwest Fleet and Family Readiness (FFR)
Summary This position is assigned to the Fleet and Family Support Center (FFSC); Fleet and Family Readiness (FFR); Naval Base Ventura. The primary purpose of this position is to serve as the installation non‑clinical case worker for the Exceptional Family Member Program (EFMP) and to act as a liaison to health care professionals on provision of available services and resources at the command to ensure best possible care in accordance with community, national, and Navy standards.
Responsibilities Programmatic Duties (40% of time)
Implements the Exceptional Family Member Program (EFMP) in the assigned area of responsibility and conducts ongoing assessment of its consistency and effectiveness.
Identifies program needs and challenges and presents recommendations to influence policy compliance issues; stays abreast of Department of the Navy, SECNAV, OPNAV, and CNIC policies and interprets and articulates their meaning, priorities and intent.
Interfaces with service members and their families to identify resources and services to promote EFMP availability to support individual needs; assists families in assertively pursuing rights to resources available to them.
Collaborates with eligible families to coordinate use of Navy services such as respite care and priority housing.
Works in concert with the EFMP team to ensure the program works effectively to support families while maintaining compliance with all legal and regulatory guidance.
Training Duties (20% of time)
Participates in the coordination and execution of special needs camps, support groups for EFMP families, and special events and workshops coordinated by the EFMP.
Ensures command EFMP personnel are properly trained to provide briefings to commands that include eligibility, maintaining confidentiality, and available support services.
Develops, updates, and maintains installation EFMP education, outreach and public affairs programs, including awareness briefings for command, unit, community organizations, individuals, families, and distinguished visitors.
Maintains personal records of staff training completion for review by the respective manager.
Case Management Duties (40% of time)
Communicates directly with each assigned EFMP family case upon notification of assignment to offer support services.
Interviews and assesses individual client and family circumstances upon and during enrollment to identify and evaluate their special needs and situational stressors, determine services for appropriate assistance, provide tailored guidance and updated information on services to improve quality of life and track progress of activity.
Maintains a case file for each assigned EFMP family that includes the Installation Support Privacy Consent Form and detailed contact notes.
Documents and maintains current records in the Fleet and Family Support Management Information System (FFSMIS).
Participates in meetings between military families and special needs support professionals to develop the Individual Education Plan (IEP).
Screens, updates, and retains all required forms and other supporting documentation related to case evaluation and assessment in accordance with regulatory and policy guidance established by DOD and Navy.
Participates in the maintenance and development of a library of special needs educational, referral and resource materials.
Tracks the status of the EFMP within their AOR to include family circumstances, areas needing improvement, effectiveness of activity progress, and provides updated information on services to improve quality of life.
Requirements
Must successfully pass the E‑Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
Must have salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
Must be able to obtain and maintain a SECRET security clearance.
A valid state driver’s license is required to operate motor vehicles.
Qualifications Basic Requirements
A degree in behavioral or social science or related field appropriate to the position.
OR
A combination of education and experience that provided knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
Minimum Requirements
Two (2) years of progressively higher level graduate education leading to a master's degree or master's equivalent graduate degree.
OR
Two (2) years of specialized experience working in a case management capacity with families who have members with special needs.
Education and Salary The position does not have a positive education requirement. Salary is dependent on experience and/or education.
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
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