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Progress Rail, A Caterpillar Company

Logistics Coordinator (Dispatcher)

Progress Rail, A Caterpillar Company, Boaz, Alabama, United States, 35956

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Logistics Coordinator (Dispatcher)

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Progress Rail, A Caterpillar Company .

Job Purpose The Logistics Coordinator provides strategic support to our operations, shipping and sales teams. Processes load(s) by entering them into the Transportation Management program and oversees the full life cycle of the load(s).

Key Job Elements

Enter load into the Transportation Management Program and book with carriers.

Process the loads from beginning to end, from booking and building the load to delivering it out and resolving any issues.

Monitor loads in process and communicate with internal customers.

Assist internal customers and carriers with shipping paperwork and any other questions on the load.

Communicate with various other departments as needed.

Identify and solve problems.

Other job duties assigned from within the department.

Education / Training

HS Diploma or GED

Qualifications and Experience Required

Customer service background in logistics or planning with ability to build a relationship with internal customers and handle problem resolution in a timely manner.

Ability to adapt and work in a fast‑paced, high‑volume environment with requirements for overtime based on business demands.

Preferred

Experience in load planning or logistics in general.

Prior experience in a customer service role supporting Operations, Materials Management and/or Supply Chain functions in a production environment.

Experience with the Microsoft Office suite including Word, Excel, PowerPoint, Access and Project.

Benefits Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job‑related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.

Competitive Salary

401(k) plan with up to 6% company match (no waiting period with immediate vesting)

Medical/Dental/Vision/Life/Disability Insurance

Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money

Flexible Spending Accounts

Paid Vacation

Paid Holidays

Paid Time-Off (PTO)

Employee Assistance Plan

Education Assistance Program

Employee Recognition Programs

Site‑specific Production and Incentive Plans

Site‑specific Step and Skill Level Wage Adjustment Plans

Site‑specific Relocation and Sign‑on Bonus Programs

Benefits eligibility varies by job position, full‑time/part‑time and regular/temporary status. The provisions of the plan documents control such benefits.

Subject to position, eligibility, and plan guidelines. EEO Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Company Description Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost‑effective solutions to railway customers around the globe. From the rails themselves to the EMD® locomotives that ride them, the company’s products are in operation across more than 100 countries—powering progress and connecting communities. In 2006, Progress Rail joined Caterpillar Inc., further strengthening its ability to lead the rail industry with cutting‑edge technology, unmatched expertise, and a commitment to excellence. At Progress Rail, the team is not just building the future of rail—they are making history every day.

Location Boaz, Alabama

Job Category Transportation, Logistics, Supply Chain and Purchasing

Seniority level Entry level

Employment type Full‑time

Job function Management and Manufacturing

Industries Railroad Equipment Manufacturing

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