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Alliance Spine and Pain Centers

Front Office Coordinator - Cumming

Alliance Spine and Pain Centers, Cumming, Georgia, United States, 30128

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Front Office Coordinator - Cumming

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Alliance Spine and Pain Centers .

Job Summary We are a thriving Outpatient Pain Management Practice seeking qualified, dynamic Healthcare Professionals. No weekends, 9 major holidays off, no overnights and you’ll never be on‑call. Come join our winning team!

Responsibilities include patient care, ensuring all assigned duties are executed efficiently and professionally—checking in patients, verifying appointments, sending appointment reminders, and preparing charts for the following day. Work week schedule: Cumming (Monday, Thursday, Friday); Canton (Tuesday and Wednesday).

Essential ASC Coordinator Duties And Responsibilities

Greets patients coming into ASC and applies armbands after verifying identity

Creates wristbands, prints demographic sheets/chart preparation for the next day

Changes patient status to “Patient Paperwork Status” in the schedule once they sign in

Gives each patient a Pain Questionnaire sheet to fill out

Asks for ID and Insurance card verification from each new patient every visit

Ensures accuracy of patient demographics and insurance information in EMR

Inputs ALL information from new patient packets into patient demographics

Assists in answering phones

Schedules patient clinic appointments

Collects co‑pays and balances as directed by Financial Counselor and “Co‑Pay Sheet”

Assists in scanning, if needed

Ensures insurance selection in EMR matches the Payor ID/Claims address on the ID card

Completes follow‑up calls 48‑72 hours after procedures

Completes batching process at the end of each business day

Other duties as assigned

Essential Clinic Coordinator Duties And Responsibilities

Warmly greets patients coming into Clinic

Prints all patient charts for next day

Changes patient status to “Arrived” on schedule once they sign in

Asks for ID and Insurance card verification from each new patient and once a year

Ensures accuracy of patient demographics and insurance information in EMR

Inputs ALL information from new patient packets into patient demographics

Assists in answering phones

Provides patient with directions and answers patient questions as able

Calls to confirm next day appointments

Schedules patient clinic appointments as requestedCollects co‑pays and balances as directed by Financial Counselor and “Co‑Pay Sheet”

Adheres to Front Office Policies and Procedures

Assists in Scanning if needed

Ensures insurance selection in EMR matches the Payor ID on insurance cards

Reminder Verification: Verify that each patient has received their daily appointment reminder

Chart Preparation: Prepare the clinic chart for each patient for the following day by making sure each packet contains the following: check‑in packet, MRI, last office note, last UDS results and the patient’s medical summary

Education / Experience / Skills / Certifications High School diploma or GED required. Six months’ medical office experience required. Must possess PC proficiency with a working knowledge of Microsoft Office and eClinical. Strong data entry skills. Strong customer service skills. Good command of the English language, both verbal and written. Ability to work well with physicians, employees, patients and others. Ability to work independently with detail and accuracy. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several variables. Ability to effectively give and receive information from patients, providers and other ASPC employees.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, colour vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Possible exposure to infectious/contagious diseases, hazardous chemicals and materials, needle sticks, blood and body fluids.

Seniority Level Entry level

Employment Type Full‑time

Job Function Other

Industries Medical Practices

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