Fairmont Hotels & Resorts
1 day ago Be among the first 25 applicants
Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo. You will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart , Join us and become a Heartist®.
Job Description
Assistant Outlets Manager
Primarily responsible for planning short and long term and the day–to-day operations of the outlet including payroll, scheduling, achievement of sales targets, costs controls, and the training, development and performance coaching of colleagues. We are looking for a person whose desire is to provide exceptional customer service in a All-Day dining restaurant, Lobby Bar and In Room Dining, and lead colleagues to a common goal for the guest, colleague, owner and brand awareness.
What Is In It For You
Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay : $45,000-$65,000 per annum
Responsibilities
Ensure smooth operation of the outlets
Supervises Restaurant colleagues including the sales and costs of the day to day operation
Ensures that service standards are in place in accordance with Fairmont Hotels and Resorts Food and Beverage standards manual
Establishes and maintains effective employee relations, watches proper staffing levels and labor productivity
Controls stock for daily use in Restaurant to ensure service levels are met
Contributes to the daily growth of the operation through awareness and understanding of VOG, LQA and Employment Engagement Survey
Delivers excellent service by maintaining high colleague morale and team spirit
Motivates, leads, coaches and monitors the performance of all team members
Participates in the training and coaching of new and existing team members
Acts as a liaison between the Kitchen, Lobby Lounge and the floor
Engages in the hotel’s environmental program
Maintains a safe work environment and contributes to health and safety initiatives
Assists in the development and implementation of Food & Beverage promotions
Completes assigned projects as side duties as required
Qualifications
Previous supervisory experience in a hotel restaurant
Passion for guest service
Proven leadership skills, including coaching and training abilities and strong motivational skills
Problem solving & decision making skills
Excellent interpersonal & communication skills, team player attitude
Analytical and detail-oriented
Product knowledge, including a thorough working knowledge of culinary, wines and other beverages
Versatility, flexibility and stress management skills
Degree/Diploma in Hotel or F&B Management an asset
Computer skills (Excel, MS Office software and Micros preferred)
Additional Information
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
Referrals increase your chances of interviewing at Fairmont Hotels & Resorts by 2x
Director Culinary Services / Executive Chef
Grass Valley, CA $81,000 - $97,200 2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Company Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status-quo. You will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world. You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart , Join us and become a Heartist®.
Job Description
Assistant Outlets Manager
Primarily responsible for planning short and long term and the day–to-day operations of the outlet including payroll, scheduling, achievement of sales targets, costs controls, and the training, development and performance coaching of colleagues. We are looking for a person whose desire is to provide exceptional customer service in a All-Day dining restaurant, Lobby Bar and In Room Dining, and lead colleagues to a common goal for the guest, colleague, owner and brand awareness.
What Is In It For You
Competitive Salary
Paid Time Off
Medical, Dental and Vision Insurance, 401K
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Rate of Pay : $45,000-$65,000 per annum
Responsibilities
Ensure smooth operation of the outlets
Supervises Restaurant colleagues including the sales and costs of the day to day operation
Ensures that service standards are in place in accordance with Fairmont Hotels and Resorts Food and Beverage standards manual
Establishes and maintains effective employee relations, watches proper staffing levels and labor productivity
Controls stock for daily use in Restaurant to ensure service levels are met
Contributes to the daily growth of the operation through awareness and understanding of VOG, LQA and Employment Engagement Survey
Delivers excellent service by maintaining high colleague morale and team spirit
Motivates, leads, coaches and monitors the performance of all team members
Participates in the training and coaching of new and existing team members
Acts as a liaison between the Kitchen, Lobby Lounge and the floor
Engages in the hotel’s environmental program
Maintains a safe work environment and contributes to health and safety initiatives
Assists in the development and implementation of Food & Beverage promotions
Completes assigned projects as side duties as required
Qualifications
Previous supervisory experience in a hotel restaurant
Passion for guest service
Proven leadership skills, including coaching and training abilities and strong motivational skills
Problem solving & decision making skills
Excellent interpersonal & communication skills, team player attitude
Analytical and detail-oriented
Product knowledge, including a thorough working knowledge of culinary, wines and other beverages
Versatility, flexibility and stress management skills
Degree/Diploma in Hotel or F&B Management an asset
Computer skills (Excel, MS Office software and Micros preferred)
Additional Information
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Seniority level Mid-Senior level
Employment type Full-time
Job function Management and Manufacturing
Industries Hospitality
Referrals increase your chances of interviewing at Fairmont Hotels & Resorts by 2x
Director Culinary Services / Executive Chef
Grass Valley, CA $81,000 - $97,200 2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr