Texas Health and Human Services
Overview
Program Specialist VII at Texas Health and Human Services Commission (HHSC), located in AUSTIN, TX. The position is part of the Medicaid and CHIP Services (MCS) division within Managed Care Contracts and Oversight (MCCO). The role contributes to MCS’s mission to deliver quality, cost-effective services to Texans. The closing date is 10/31/2025. Functional Title:
Program Specialist VII Job Title:
Program Specialist VII Agency:
Health & Human Services Comm Department:
MC Contracts and Oversight Posting Number:
10034 Posting Audience:
Internal and External Occupational Category:
Healthcare Support Salary Range:
$5,797.66 - $7,652.91 per month Pay Frequency:
Monthly Shift:
Day Travel:
Up to 25% Regular/Temporary:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Exempt Job Location City:
AUSTIN Job Location Address:
701 W 51ST ST Nearest Major Market:
Austin Responsibilities
The Program Specialist VII oversees a variety of technical, training, research, planning, policy, program assessment, and administrative activities for MCCO. Oversees the analysis, implementation and documentation of program policies and prepares materials in response to requests for program information and reports. (20%) Acts as a liaison with internal and external stakeholders. Explains program and agency statutory requirements. Works with community and professional groups to coordinate, improve, and secure support for programs. Represents training needs and discusses effectiveness with public and private agencies involved. Oversees the completion of and monitors required performance reports and recommends appropriate changes. Analyzes operations and problems and prepares reports of findings and recommendations. (25%) Identifies training needs; provides training and technical assistance to staff in the development and integration of methods and procedures. Performs related work as assigned. (40%) Knowledge, Skills And Abilities (KSAs)
Knowledge of federal laws, regulations, and processes regarding Medicaid and CHIP policies and procedures. Skill in using PC applications such as MS Teams, MS Word, MS Excel, or similar programs. Skill in written and oral communication, including the ability to make public presentations and write technical information in an understandable format. Ability to lead a team in a fast-paced, deadline-oriented environment with competing priorities. Ability to work cooperatively as a team member. Ability to work with stakeholders and provide oversight to contracted vendors. Ability to gather and analyze facts; conduct sophisticated research; prepare reports; develop, evaluate, and interpret policies and procedures to communicate effectively. Registrations, Licensure Requirements Or Certifications
Certified Texas Contract Manager Certification (CTCM) or must obtain within 12 months upon hire. Must maintain CTCM certification. Initial Selection Criteria
Two years experience in a field relating to the Medicaid and CHIP programs is required. Experience in contract management or contract monitoring is preferred. Graduation from an accredited four-year college or university with major course work in healthcare administration, or health information technology is generally preferred. Additional Information
There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks And Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. Telework:
This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Other Information:
There are no direct military occupations related to the initial selection criteria beyond those listed. Active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified. Employment Type:
Contract
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Program Specialist VII at Texas Health and Human Services Commission (HHSC), located in AUSTIN, TX. The position is part of the Medicaid and CHIP Services (MCS) division within Managed Care Contracts and Oversight (MCCO). The role contributes to MCS’s mission to deliver quality, cost-effective services to Texans. The closing date is 10/31/2025. Functional Title:
Program Specialist VII Job Title:
Program Specialist VII Agency:
Health & Human Services Comm Department:
MC Contracts and Oversight Posting Number:
10034 Posting Audience:
Internal and External Occupational Category:
Healthcare Support Salary Range:
$5,797.66 - $7,652.91 per month Pay Frequency:
Monthly Shift:
Day Travel:
Up to 25% Regular/Temporary:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Exempt Job Location City:
AUSTIN Job Location Address:
701 W 51ST ST Nearest Major Market:
Austin Responsibilities
The Program Specialist VII oversees a variety of technical, training, research, planning, policy, program assessment, and administrative activities for MCCO. Oversees the analysis, implementation and documentation of program policies and prepares materials in response to requests for program information and reports. (20%) Acts as a liaison with internal and external stakeholders. Explains program and agency statutory requirements. Works with community and professional groups to coordinate, improve, and secure support for programs. Represents training needs and discusses effectiveness with public and private agencies involved. Oversees the completion of and monitors required performance reports and recommends appropriate changes. Analyzes operations and problems and prepares reports of findings and recommendations. (25%) Identifies training needs; provides training and technical assistance to staff in the development and integration of methods and procedures. Performs related work as assigned. (40%) Knowledge, Skills And Abilities (KSAs)
Knowledge of federal laws, regulations, and processes regarding Medicaid and CHIP policies and procedures. Skill in using PC applications such as MS Teams, MS Word, MS Excel, or similar programs. Skill in written and oral communication, including the ability to make public presentations and write technical information in an understandable format. Ability to lead a team in a fast-paced, deadline-oriented environment with competing priorities. Ability to work cooperatively as a team member. Ability to work with stakeholders and provide oversight to contracted vendors. Ability to gather and analyze facts; conduct sophisticated research; prepare reports; develop, evaluate, and interpret policies and procedures to communicate effectively. Registrations, Licensure Requirements Or Certifications
Certified Texas Contract Manager Certification (CTCM) or must obtain within 12 months upon hire. Must maintain CTCM certification. Initial Selection Criteria
Two years experience in a field relating to the Medicaid and CHIP programs is required. Experience in contract management or contract monitoring is preferred. Graduation from an accredited four-year college or university with major course work in healthcare administration, or health information technology is generally preferred. Additional Information
There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC. ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Pre-Employment Checks And Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. Telework:
This position may be eligible for telework. All HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs. Other Information:
There are no direct military occupations related to the initial selection criteria beyond those listed. Active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified. Employment Type:
Contract
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