True Health
Overview
Join to apply for the
Patient Service Representative
role at
True Health . Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. Primary Functions
Provide a courteous, professional working environment Maintain effective communication with patients, coworkers, and supervisor Maintain efficient patient flow. Update patient demographics. Interview patients for sliding fee scale services and update eligibility Verify insurance and set eligibility dates in system Call and remind patients to bring missing information to their appointment Collect payments and patient-responsible balances Post charges to patient accounts Scan and import demographic and clinical documentation into patient charts Schedule appointments as needed Monitor patient schedule to accommodate walk-in patients Direct patients to the proper department for assistance Answer multi-line telephone system Operate office equipment, i.e. fax, copier, computer, and credit card machine Provide copies of patient medical records as requested Contribute to the positive image of the front office operations Other responsibilities as assigned Education and Experience
High school diploma or equivalent is required Knowledge, Skills, and Abilities
Customer-friendly attitude. Knowledge of ICD-10 and CPT codes Money and balancing skills Knowledge of bank deposits Ability to function effectively under stress Good evaluative judgment Ability to perform accurate data entry Ability to work well with people Ability to multi-task Additional Qualifications
Bilingual (English/Spanish/Creole) a plus. One year experience preferred. Relationship Reporting
Reports to the Center Manager Physical Requirements
Ability to sit and view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time Ability to handle and/or feel objects, tools, etc. Ability to frequently walk, stand, and reach with hands and arms Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl Ability to occasionally lift and/or move up to 25 pounds Vision abilities must include vision, color vision, depth perception, and ability to adjust focus Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care, Medical Practices, and Non-profit Organizations
#J-18808-Ljbffr
Join to apply for the
Patient Service Representative
role at
True Health . Oversee the administrative duties of the Center. Responsible for moving the patients through the check-in and check-out process. Primary Functions
Provide a courteous, professional working environment Maintain effective communication with patients, coworkers, and supervisor Maintain efficient patient flow. Update patient demographics. Interview patients for sliding fee scale services and update eligibility Verify insurance and set eligibility dates in system Call and remind patients to bring missing information to their appointment Collect payments and patient-responsible balances Post charges to patient accounts Scan and import demographic and clinical documentation into patient charts Schedule appointments as needed Monitor patient schedule to accommodate walk-in patients Direct patients to the proper department for assistance Answer multi-line telephone system Operate office equipment, i.e. fax, copier, computer, and credit card machine Provide copies of patient medical records as requested Contribute to the positive image of the front office operations Other responsibilities as assigned Education and Experience
High school diploma or equivalent is required Knowledge, Skills, and Abilities
Customer-friendly attitude. Knowledge of ICD-10 and CPT codes Money and balancing skills Knowledge of bank deposits Ability to function effectively under stress Good evaluative judgment Ability to perform accurate data entry Ability to work well with people Ability to multi-task Additional Qualifications
Bilingual (English/Spanish/Creole) a plus. One year experience preferred. Relationship Reporting
Reports to the Center Manager Physical Requirements
Ability to sit and view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time Ability to handle and/or feel objects, tools, etc. Ability to frequently walk, stand, and reach with hands and arms Ability to occasionally climb, balance, stoop, kneel, crouch, or crawl Ability to occasionally lift and/or move up to 25 pounds Vision abilities must include vision, color vision, depth perception, and ability to adjust focus Seniority level
Entry level Employment type
Full-time Job function
Health Care Provider Industries
Hospitals and Health Care, Medical Practices, and Non-profit Organizations
#J-18808-Ljbffr