4 Corner Resources
Job Title:
Bilingual Technical Support Specialist
Location:
Onsite – Lathrop, CA
Pay Rate:
$21 per hour
Schedule:
3 different shifts available; candidates must be able to work at least 1 Saturday or Sunday per week
Duration:
Seasonal role – November 12th through April
Introduction 4 Corner Resources is seeking Bilingual Technical Support Specialists to join our client’s team in Lathrop, CA. This seasonal position is responsible for supporting end users by studying technical applications, ensuring proper operations, making recommendations, and maximizing computer system capabilities. If you are passionate about providing hands‑on IT support and growing your technical skills, this is a great opportunity to do so in a fast‑paced environment.
Day‑to‑Day Responsibilities
Assist with incoming IT requests via phone, tickets, and help desk orders
Provide excellent customer service by building rapport and solving technical issues
Test fixes to ensure problems are fully resolved
Track, document, and record help desk requests and issues within the system
Troubleshoot and resolve hardware/software problems, including installations, updates, and configurations
Perform follow‑up calls to confirm client satisfaction with resolutions
Deliver hands‑on desktop support for end users
Perform other related duties as assigned
Required Qualifications
Minimum of 3 months of experience troubleshooting computer hardware or software (degree in Computer Science or IT may substitute)
Minimum of 3 months of experience with desktop operating systems
Bilingual in English and Spanish
Prior experience testing and maintaining computer systems
Strong passion to grow and develop technical support skills
Preferred Qualifications
Previous help desk or desktop support experience
Familiarity with diagnostic tools and ticketing systems
Customer service background with proven problem‑solving abilities
Job Details Seniority level:
Entry level
Employment type:
Contract
Job function:
Information Technology
Industry:
IT Services and IT Consulting
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Bilingual Technical Support Specialist
Location:
Onsite – Lathrop, CA
Pay Rate:
$21 per hour
Schedule:
3 different shifts available; candidates must be able to work at least 1 Saturday or Sunday per week
Duration:
Seasonal role – November 12th through April
Introduction 4 Corner Resources is seeking Bilingual Technical Support Specialists to join our client’s team in Lathrop, CA. This seasonal position is responsible for supporting end users by studying technical applications, ensuring proper operations, making recommendations, and maximizing computer system capabilities. If you are passionate about providing hands‑on IT support and growing your technical skills, this is a great opportunity to do so in a fast‑paced environment.
Day‑to‑Day Responsibilities
Assist with incoming IT requests via phone, tickets, and help desk orders
Provide excellent customer service by building rapport and solving technical issues
Test fixes to ensure problems are fully resolved
Track, document, and record help desk requests and issues within the system
Troubleshoot and resolve hardware/software problems, including installations, updates, and configurations
Perform follow‑up calls to confirm client satisfaction with resolutions
Deliver hands‑on desktop support for end users
Perform other related duties as assigned
Required Qualifications
Minimum of 3 months of experience troubleshooting computer hardware or software (degree in Computer Science or IT may substitute)
Minimum of 3 months of experience with desktop operating systems
Bilingual in English and Spanish
Prior experience testing and maintaining computer systems
Strong passion to grow and develop technical support skills
Preferred Qualifications
Previous help desk or desktop support experience
Familiarity with diagnostic tools and ticketing systems
Customer service background with proven problem‑solving abilities
Job Details Seniority level:
Entry level
Employment type:
Contract
Job function:
Information Technology
Industry:
IT Services and IT Consulting
#J-18808-Ljbffr