Wurth Wood Group
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Inside Sales Rep
role at
Würth Wood Group
Inside Sales Representative
Würth Wood Group – Elkridge, MD
Location: 6660 Santa Barbara Rd, Elkridge, MD 21075
About Us Würth Wood Group: It all started in 1983 in Charlotte, North Carolina as a clear vision for serving custom cabinet builders, commercial fixture and millwork companies. With well‑defined goals, hard work and honest, dependable service, Charlotte Hardwood Center began to grow. Adding 12 more locations in 7 states over the next 25 years, the company, under the umbrella name The Hardwood Group, became the premier lumber and woodworking distributor in the Southeast. In 1999, The Würth Group of Künzelsau, Germany purchased The Hardwood Group, giving their customers access to an even wider variety of services, cost efficiencies and new products such as the Würth line of products that are recognized throughout the world as innovative and of the highest quality. In the summer of 2006, The Hardwood Group formally changed the name of all its branches to Würth Wood Group. Known by their customers as the distributor who "works hard for us," Würth Wood Group is passionate about their customers and focused on making them more successful. Not only do Würth Wood Group customers get to take advantage of a well‑trained, knowledgeable sales team, efficient operations and the broadest product range in the industry, additional support comes from Finishing Specialists, Würth Product Specialists, Architectural Products Specialists, "Green" Building Products Specialists, and other highly trained personnel that are readily available for on‑site training and consultation.
From lumber and plywood, to surfacing products, tools, finishes, and specialty hardware, Würth Wood Group continues to lead the way in offering custom cabinet shops, furniture, store fixture, millwork, and casework manufacturers the highest quality materials, brands and product range available.
Vision
Innovative, high‑quality products with a record of proven performance.
Consistent, reliable deliveries and order fulfillment.
Continuous operations efficiencies and improvements.
Competitive, yet profitable pricing.
Mission We are passionate about our customers and work hard on their behalf. People are considered the most important component of our organization. We take the lead in offering quality products and outstanding service. We are a team and everyone works hard to do their part for a shared success.
Position We are seeking a motivated
Inside Sales Representative
to join our
Elkridge, MD
branch. This role is critical to supporting our customer base and outside sales team. The ISR will be responsible for maintaining and growing relationships with existing accounts while providing excellent service to walk‑in and inbound customers.
Key Responsibilities
Manage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high‑end cabinetmakers).
Heavy emphasis on existing business with some emphasis on hunting new business. Approximately 200 inbound weekly calls and 50 to 100 outbound weekly calls.
Staff the sales counter and serve as the first point of contact for walk‑in customers.
Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.
Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.
Deliver outstanding customer service that reflects Würth Wood Group’s reputation as the distributor who "works hard for us."
Onsite role only – this position is not remote or hybrid.
Work Hours: Monday – Friday 8:00 AM – 4:30 PM + 30‑Minute Lunch.
Compensation
Base Compensation: $40k to $45k salary.
Approximate Annual Gross Pretax Income (Base + Commission): $58k to $70k based on performance and other market variables.
Requirements
2–4 years of Inside Sales experience preferred.
Industry knowledge in woodworking/building materials is a plus but not required.
Strong communication skills with the ability to handle high‑volume customer interaction.
Seeking someone coachable who is not afraid of making cold calls and who knows when to ask a deeper question or escalate to peers/management for assistance. Also seeking someone who takes pride in their work.
Proven ability to manage relationships and provide solutions in a fast‑paced environment.
Team‑oriented, dependable, and customer‑focused.
Benefits
Medical, Dental, and Vision Insurance.
Life Insurance.
401(k) with Company Matching Program.
Paid Time Off and Holidays.
And much more.
Why Join Würth Wood Group?
Be part of a company with over 40 years of history and a reputation for dependable service.
Work with a collaborative and knowledgeable team in a stable, growing organization.
Opportunity to build a career path in Inside or Outside Sales.
Apply today and join a team that works hard for its customers—and for each other.
EQUAL OPPORTUNITY EMPLOYER
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Wholesale Building Materials
#J-18808-Ljbffr
Inside Sales Rep
role at
Würth Wood Group
Inside Sales Representative
Würth Wood Group – Elkridge, MD
Location: 6660 Santa Barbara Rd, Elkridge, MD 21075
About Us Würth Wood Group: It all started in 1983 in Charlotte, North Carolina as a clear vision for serving custom cabinet builders, commercial fixture and millwork companies. With well‑defined goals, hard work and honest, dependable service, Charlotte Hardwood Center began to grow. Adding 12 more locations in 7 states over the next 25 years, the company, under the umbrella name The Hardwood Group, became the premier lumber and woodworking distributor in the Southeast. In 1999, The Würth Group of Künzelsau, Germany purchased The Hardwood Group, giving their customers access to an even wider variety of services, cost efficiencies and new products such as the Würth line of products that are recognized throughout the world as innovative and of the highest quality. In the summer of 2006, The Hardwood Group formally changed the name of all its branches to Würth Wood Group. Known by their customers as the distributor who "works hard for us," Würth Wood Group is passionate about their customers and focused on making them more successful. Not only do Würth Wood Group customers get to take advantage of a well‑trained, knowledgeable sales team, efficient operations and the broadest product range in the industry, additional support comes from Finishing Specialists, Würth Product Specialists, Architectural Products Specialists, "Green" Building Products Specialists, and other highly trained personnel that are readily available for on‑site training and consultation.
From lumber and plywood, to surfacing products, tools, finishes, and specialty hardware, Würth Wood Group continues to lead the way in offering custom cabinet shops, furniture, store fixture, millwork, and casework manufacturers the highest quality materials, brands and product range available.
Vision
Innovative, high‑quality products with a record of proven performance.
Consistent, reliable deliveries and order fulfillment.
Continuous operations efficiencies and improvements.
Competitive, yet profitable pricing.
Mission We are passionate about our customers and work hard on their behalf. People are considered the most important component of our organization. We take the lead in offering quality products and outstanding service. We are a team and everyone works hard to do their part for a shared success.
Position We are seeking a motivated
Inside Sales Representative
to join our
Elkridge, MD
branch. This role is critical to supporting our customer base and outside sales team. The ISR will be responsible for maintaining and growing relationships with existing accounts while providing excellent service to walk‑in and inbound customers.
Key Responsibilities
Manage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high‑end cabinetmakers).
Heavy emphasis on existing business with some emphasis on hunting new business. Approximately 200 inbound weekly calls and 50 to 100 outbound weekly calls.
Staff the sales counter and serve as the first point of contact for walk‑in customers.
Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.
Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.
Deliver outstanding customer service that reflects Würth Wood Group’s reputation as the distributor who "works hard for us."
Onsite role only – this position is not remote or hybrid.
Work Hours: Monday – Friday 8:00 AM – 4:30 PM + 30‑Minute Lunch.
Compensation
Base Compensation: $40k to $45k salary.
Approximate Annual Gross Pretax Income (Base + Commission): $58k to $70k based on performance and other market variables.
Requirements
2–4 years of Inside Sales experience preferred.
Industry knowledge in woodworking/building materials is a plus but not required.
Strong communication skills with the ability to handle high‑volume customer interaction.
Seeking someone coachable who is not afraid of making cold calls and who knows when to ask a deeper question or escalate to peers/management for assistance. Also seeking someone who takes pride in their work.
Proven ability to manage relationships and provide solutions in a fast‑paced environment.
Team‑oriented, dependable, and customer‑focused.
Benefits
Medical, Dental, and Vision Insurance.
Life Insurance.
401(k) with Company Matching Program.
Paid Time Off and Holidays.
And much more.
Why Join Würth Wood Group?
Be part of a company with over 40 years of history and a reputation for dependable service.
Work with a collaborative and knowledgeable team in a stable, growing organization.
Opportunity to build a career path in Inside or Outside Sales.
Apply today and join a team that works hard for its customers—and for each other.
EQUAL OPPORTUNITY EMPLOYER
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Wholesale Building Materials
#J-18808-Ljbffr