Macerich
Administrative Assistant - Stonewood Center
Macerich, Downey, California, United States, 90242
Great people make great properties. As an owner, operator and developer of thriving retail centers in the nation’s top markets, Macerich offers opportunities to work, grow and develop your unique talents. Apply now to help us shape the future of retail real estate while building a meaningful, rewarding and balanced career.
About The Role The Administrative Assistant provides comprehensive administrative and marketing support to property management and mall operations. Key responsibilities include managing tenant and vendor databases, coordinating reports and lease documentation, supporting marketing initiatives, and assisting with event planning and communication. The ideal candidate brings strong organizational skills, excellent communication, proficiency in Microsoft Office and Yardi, and a customer‑focused mindset.
The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
What You Will Do
Perform general administrative tasks including mail distribution, document creation, copying, faxing, call handling, and file maintenance
Maintain and update databases for tenants, vendors, and insurance
Track administrative information related to Leasing and Business Development
Draft default letters and other communications to retailers
Manage the property trash program and coordinate with the waste management vendor
Generate reports using Yardi for various property teams
Oversee the property storage program, including lease agreements and insurance tracking
Provide administrative support to Property Management and other mall departments
Create and submit deal sheets for storage agreements
Coordinate quarterly campus leader meetings and prepare office space for meetings
Update the Retailer Handbook quarterly
Maintain an up‑to‑date Emergency Contact List for tenants
Organize employee appreciation events
Prepare and submit expense reports
Marketing Responsibilities
Process Business Development RLAs and advertising agreements
Manage scheduling and setup for the community room
Update directories and website content (events, sales, maps, promos)
Monitor website for accuracy and functionality
Support Marketing Manager with tracking, reporting, contracts, and data input
Create and schedule social media posts; monitor engagement
Draft e‑blasts for Marketing Manager review
Conduct retailer outreach for events and hours
Draft and distribute event setup memos; follow up as needed
Take photos for advertising, social media, and event documentation
Research contacts for business development leads
Execute on‑mall corporate marketing sweepstakes
Maintain marketing files and equipment inventory
Provide event support, including schedule adjustments as needed
What You Bring
3 – 5 years of administrative experience with a high school diploma or equivalent
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong organizational, time management, and attention to detail skills
Excellent written and verbal communication with a customer service mindset
Experience with property management software (e.g., Yardi) and basic marketing tools
Macerich’s Total Rewards
Best‑in‑class benefits with affordable employee contribution levels
Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
401(k) match with immediate vesting
Ability to purchase company stock at a 15% discount
24 paid volunteer hours and employer charitable match
Employee Assistance Program
Career‑development resources
Comprehensive wellness program including Calm Health and ClassPass memberships
And more…
At Macerich, in‑person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Forever Fridays for our Retail Properties.
The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.
The range for this position is $30‑$36 per hour.
Who We Are Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high‑quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long‑term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun.
Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.
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About The Role The Administrative Assistant provides comprehensive administrative and marketing support to property management and mall operations. Key responsibilities include managing tenant and vendor databases, coordinating reports and lease documentation, supporting marketing initiatives, and assisting with event planning and communication. The ideal candidate brings strong organizational skills, excellent communication, proficiency in Microsoft Office and Yardi, and a customer‑focused mindset.
The successful candidate must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
What You Will Do
Perform general administrative tasks including mail distribution, document creation, copying, faxing, call handling, and file maintenance
Maintain and update databases for tenants, vendors, and insurance
Track administrative information related to Leasing and Business Development
Draft default letters and other communications to retailers
Manage the property trash program and coordinate with the waste management vendor
Generate reports using Yardi for various property teams
Oversee the property storage program, including lease agreements and insurance tracking
Provide administrative support to Property Management and other mall departments
Create and submit deal sheets for storage agreements
Coordinate quarterly campus leader meetings and prepare office space for meetings
Update the Retailer Handbook quarterly
Maintain an up‑to‑date Emergency Contact List for tenants
Organize employee appreciation events
Prepare and submit expense reports
Marketing Responsibilities
Process Business Development RLAs and advertising agreements
Manage scheduling and setup for the community room
Update directories and website content (events, sales, maps, promos)
Monitor website for accuracy and functionality
Support Marketing Manager with tracking, reporting, contracts, and data input
Create and schedule social media posts; monitor engagement
Draft e‑blasts for Marketing Manager review
Conduct retailer outreach for events and hours
Draft and distribute event setup memos; follow up as needed
Take photos for advertising, social media, and event documentation
Research contacts for business development leads
Execute on‑mall corporate marketing sweepstakes
Maintain marketing files and equipment inventory
Provide event support, including schedule adjustments as needed
What You Bring
3 – 5 years of administrative experience with a high school diploma or equivalent
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Strong organizational, time management, and attention to detail skills
Excellent written and verbal communication with a customer service mindset
Experience with property management software (e.g., Yardi) and basic marketing tools
Macerich’s Total Rewards
Best‑in‑class benefits with affordable employee contribution levels
Paid time off, including vacation time, 12 paid holidays and 80 hours of sick time annually
401(k) match with immediate vesting
Ability to purchase company stock at a 15% discount
24 paid volunteer hours and employer charitable match
Employee Assistance Program
Career‑development resources
Comprehensive wellness program including Calm Health and ClassPass memberships
And more…
At Macerich, in‑person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. To that end, we do believe in a healthy work/life balance and are proud to offer Remote Fridays for our Corporate offices and Forever Fridays for our Retail Properties.
The compensation for this position is determined based on several factors, including the candidate's experience, qualifications, and the specific requirements of the role. Final salary offers will be discussed during the interview process and will reflect the candidate's skills and the company's compensation structure.
The range for this position is $30‑$36 per hour.
Who We Are Macerich is one of the country's leading owners, operators, and developers of major retail real estate (NYSE:MAC). Our high‑quality retail properties in many of the most affluent and densely populated U.S. markets set Macerich apart. By bringing communities together, we create long‑term value for our shareholders, partners and customers. As we work together to achieve our mission, our shared values drive our progress: Excellence, Relationships, Optimism, Integrity, Empowerment and Fun.
Macerich is an Equal Opportunity Employer committed to employing a diverse workforce. Qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status or disability.
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