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Columbia Association

GENERAL MANAGER GOLF

Columbia Association, Columbia, Maryland, United States, 21046

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Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association.

General Manager of Golf Operations – Hobbit’s Glen & Fairway Hills Golf Clubs Columbia Association – Columbia, Maryland – Lead. Inspire. Elevate Columbia Association (CA) seeks an accomplished General Manager of Golf Operations to bring visible, engaging leadership and a hospitality‑first mindset to Hobbit’s Glen and Fairway Hills Golf Clubs—two of the region’s premier golf destinations. The ideal candidate is a dynamic, experienced golf management professional who blends operational expertise with a passion for people, community, and exceptional member experiences. This is an opportunity to shape the next chapter of two hallmark clubs, building on a culture of inclusion, fun, and excellence that defines Columbia Association.

About the Role Reporting to the Assistant Director of Community Programs and Services, the General Manager of Golf Operations oversees Hobbit’s Glen and Fairway Hills Golf Clubs operations— including the golf shop, driving range, service areas, and cart operations—while supervising the Head Golf Professional and the broader golf operations team. This leader will deliver an exceptional “golf experience” for members, guests, and the community by ensuring excellence in service, programming, and operations. The General Manager will also play a vital role in strategic planning, budgeting, forecasting, and long‑term growth of CA’s golf programs. Collaboration is at the heart of this role—the General Manager works closely with the Director of Golf Maintenance, restaurant management, and other department heads to ensure seamless operations and an engaging, member‑centered environment.

Essential Responsibilities

Lead and oversee all fiscal performance for CA Golf operations including planning, budgeting, forecasting, and analysis.

Establish financial targets and drive revenue through innovative programs, memberships, and experiences.

Supervise golf shop operations, merchandising, and the team to ensure excellence, profitability, and guest satisfaction.

Track player activity, green fees, and operational data to ensure financial accuracy and accountability.

Lead hiring, training, and development initiatives that foster high‑performing, service‑driven teams.

Oversee the Head Golf Professional and golf operations team.

Chair regular staff meetings focused on operations, customer experience, and continuous improvement.

Partner with the tournament committee and Head Professional to develop and execute a robust tournament schedule, including Member‑Guest and Club Championships.

Coordinate with restaurant partners for events, banquets, and on‑course food & beverage services.

Promote, develop and implement marketing initiatives in collaboration with CA’s Marketing Department to grow new golf memberships and community engagement initiatives.

Maintain the highest standards of professionalism, safety, and hospitality across all operations.

Additional Responsibilities

Represent Columbia Association and uphold its mission, vision, and values across all activities.

Maintain strong relationships with committees, members, and team members.

Lead monthly safety meetings and ensure compliance with all operational standards.

Participate in local and regional golf associations, representing CA with professionalism and enthusiasm.

Promote CA Golf philosophies and serve as a visible ambassador to members and guests.

Qualifications & Experience

Minimum of five (5) years of progressive golf management experience, including retail, operations, and staff supervision.

Proven record of success in promoting programs, marketing, and increasing rounds of play.

Strong background in customer service and member engagement.

PGA or LPGA membership required.

Education

Bachelor’s degree preferred; equivalent experience in golf club or hospitality management will be considered.

Knowledge, Skills & Abilities

Comprehensive knowledge of golf operations, tournament administration, and the game of golf.

Strong leadership and team development skills with the ability to inspire and motivate.

Excellent organizational, planning, and communication skills.

Service‑oriented mindset with a passion for community and member experience.

Proficiency in Microsoft Suite, Golf Genius, and other relevant technologies.

Demonstrated professionalism, creativity, and a growth‑oriented mindset.

Maintains a credible golf game and current knowledge of teaching and equipment innovations.

Why Columbia Association? At Columbia Association, we don’t just operate golf courses — we enrich lives. Our mission is rooted in inclusivity, community service, and wellness. Hobbit’s Glen and Fairway Hills Golf Clubs are more than beautiful courses—they are gathering places where friends meet, families connect, and the love of the game grows for all. This is your opportunity to lead with purpose, shape a vibrant golf culture, and make a lasting impact in one of the country’s most forward‑thinking community organizations.

Compensation & Benefits

Salary Range: $100,000 – $110,000 (commensurate with experience and qualifications)

Benefits Include:

Medical, dental, and vision insurance

Life and disability coverage

401(k) retirement plan with employer contributions

Generous paid leave and holidays

Wellness benefits with lifestyle perks

Complimentary Fit & Play membership to CA facilities

A positive, fun, and mission‑driven work environment

Join Us If you’re an inspiring leader ready to combine operational excellence with community impact — we invite you to bring your passion for golf, people, and purpose to Columbia Association.

Columbia Association is an equal employment opportunity employer. We are committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military/veteran status, or any other characteristic protected by local, state or federal law. EOE/ADA. We encourage applications from candidates who can contribute to the diversity of our organization. Over and above non‑discrimination, CA’s mission includes engaging our diverse community and meeting the evolving needs of a dynamic and inclusive community. That’s why we welcome folks of diverse or marginalized backgrounds and abilities to apply to become part of the CA team.

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