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Tekskills

End User Support Analyst

Tekskills, San Jose, California, United States, 95199

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Job Description

This role requires practical implementation experience with user device deployment asset retrieval, LoopUp telephony, networking, or Windows administration. The candidate must lead and direct multiple third?party vendors across geographies, and have knowledge in implementing project management methodologies such as Waterfall, Agile, Lean, and Kanban. They should also possess functional experience with BAU operations, including Service Desk, SOC, and End User support. Responsibilities Lead and direct multiple third?party vendors across geographies. Implement project management methodologies (Waterfall, Agile, Lean, Kanban). Perform practical implementation of user device deployment, LoopUp telephony, networking, or Windows administration. Support BAU operations (Service Desk, SOC, End Users).

Qualifications

Practical experience with user device deployment asset retrieval, LoopUp telephony, networking, or Windows administration. Leadership in managing vendor relationships across geographies. Proficiency in project management methodologies (Waterfall, Agile, Lean, Kanban). Experience in BAU operations (Service Desk, SOC, End Users).

Seniority Level

Mid?Senior level Employment Type

Contract Job Function

Information Technology #J-18808-Ljbffr