High's
Join to apply for the
Shift Leader - Parkton, MD
role at
High's 1 month ago Be among the first 25 applicants Join to apply for the
Shift Leader - Parkton, MD
role at
High's Get AI-powered advice on this job and more exclusive features. High’s is seeking positive individuals that are looking to lead a team in a successful retail operation. We are calling all leaders who are interested in a fabulous career.
The
Shift Leader
(SL) is responsible for supporting the High’s Store Manager in the day-to-day store operations. SL is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the SL is responsible for customer and employee satisfaction, brand standards and store profitability.
SL ensures exceptional customer experience and supports our vision of being "Fast, Fresh & Friendly" neighborhood store.
Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees. Supervise the day-to-day tasks of all store employees. Provide superior customer service to all customers: greeting, assisting, suggesting up-selling and thanking each customer. Ensure adherence to all Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program. Motivate, encourage, and challenge customer service representatives. Lead by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow as necessary. Enforce established daily operating procedures to maintain a clean, adequately stocked, organized and well-kept store to provide positive customer experiences.
Qualifications
High School Diploma or Equivalent Previous experience supervising others, preferred. Must be at least 18 years old. Strong food service experience preferred, ideally in a managerial role. ServSafe certification preferred or successful completion of certification within 2 months of hire Strong communication skills, with the ability to effectively communicate with employees, customers, and vendors. Strong analytical and organizational skills Ability to lift to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Flexibility is key to the success in this role. Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures, and potential contact with petroleum and/or cleaning products. Spend most of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.
We offer a very competitive Benefits Package including but not limited to
:
Low-Cost Health Insurance – Full and part time plans available. Career Advancement. Paid Time Off in addition to Sick Leave. 401k with company match.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Other Job function
Job function Business Development and Sales Industries Retail Referrals increase your chances of interviewing at High's by 2x Get notified about new Managing Director jobs in
Parkton, MD . General Manager - Greater Baltimore Area
Lutherville, MD $68,000.00-$74,000.00 4 months ago General Manager - High-End Senior Living and Dining
Vice President of Construction, 2 Hour Learning (Remote) - $400,000/year USD
Registered Client Service Associate - Timonium, MD
CORPORATE DIRECTOR - CLINICAL ENGINEERING
Vice President of Safety and Risk Management
Baltimore, MD $250,000.00-$265,000.00 8 hours ago Baltimore City County, MD $58,000.00-$78,000.00 4 weeks ago Baltimore, MD $90,000.00-$110,000.00 2 weeks ago Timonium, MD $45,000.00-$50,000.00 1 month ago Senior Vice President and Chief Information Officer
New Business Manager; O500 (Hybrid; MD/VA/DC)
White Marsh Station, MD $65,000.00-$70,000.00 1 month ago York, PA $120,000.00-$130,000.00 4 days ago Baltimore, MD $95,000.00-$165,000.00 1 day ago Vice President, Capital Change & Data Governance
Baltimore, MD $95,000.00-$165,000.00 2 weeks ago Baltimore, MD $85,000.00-$95,000.00 1 month ago Vice President of Strategy ACE (WagWay Group)
2025 Co-op - Trade Show - Hunt Valley, MD
Hunt Valley, MD $21.00-$23.00 3 months ago Baltimore, MD $90,000.00-$100,000.00 1 year ago Vice President of Safety & Risk Management
York, PA $150,000.00-$200,000.00 4 weeks ago Business Opportunity - Middle River, MD 21220
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Shift Leader - Parkton, MD
role at
High's 1 month ago Be among the first 25 applicants Join to apply for the
Shift Leader - Parkton, MD
role at
High's Get AI-powered advice on this job and more exclusive features. High’s is seeking positive individuals that are looking to lead a team in a successful retail operation. We are calling all leaders who are interested in a fabulous career.
The
Shift Leader
(SL) is responsible for supporting the High’s Store Manager in the day-to-day store operations. SL is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the SL is responsible for customer and employee satisfaction, brand standards and store profitability.
SL ensures exceptional customer experience and supports our vision of being "Fast, Fresh & Friendly" neighborhood store.
Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees. Supervise the day-to-day tasks of all store employees. Provide superior customer service to all customers: greeting, assisting, suggesting up-selling and thanking each customer. Ensure adherence to all Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program. Motivate, encourage, and challenge customer service representatives. Lead by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow as necessary. Enforce established daily operating procedures to maintain a clean, adequately stocked, organized and well-kept store to provide positive customer experiences.
Qualifications
High School Diploma or Equivalent Previous experience supervising others, preferred. Must be at least 18 years old. Strong food service experience preferred, ideally in a managerial role. ServSafe certification preferred or successful completion of certification within 2 months of hire Strong communication skills, with the ability to effectively communicate with employees, customers, and vendors. Strong analytical and organizational skills Ability to lift to 50 lbs. Reliable transportation Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required. Flexibility is key to the success in this role. Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures, and potential contact with petroleum and/or cleaning products. Spend most of the shift standing with frequent bending and lifting. In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.
We offer a very competitive Benefits Package including but not limited to
:
Low-Cost Health Insurance – Full and part time plans available. Career Advancement. Paid Time Off in addition to Sick Leave. 401k with company match.
Seniority level
Seniority level Mid-Senior level Employment type
Employment type Other Job function
Job function Business Development and Sales Industries Retail Referrals increase your chances of interviewing at High's by 2x Get notified about new Managing Director jobs in
Parkton, MD . General Manager - Greater Baltimore Area
Lutherville, MD $68,000.00-$74,000.00 4 months ago General Manager - High-End Senior Living and Dining
Vice President of Construction, 2 Hour Learning (Remote) - $400,000/year USD
Registered Client Service Associate - Timonium, MD
CORPORATE DIRECTOR - CLINICAL ENGINEERING
Vice President of Safety and Risk Management
Baltimore, MD $250,000.00-$265,000.00 8 hours ago Baltimore City County, MD $58,000.00-$78,000.00 4 weeks ago Baltimore, MD $90,000.00-$110,000.00 2 weeks ago Timonium, MD $45,000.00-$50,000.00 1 month ago Senior Vice President and Chief Information Officer
New Business Manager; O500 (Hybrid; MD/VA/DC)
White Marsh Station, MD $65,000.00-$70,000.00 1 month ago York, PA $120,000.00-$130,000.00 4 days ago Baltimore, MD $95,000.00-$165,000.00 1 day ago Vice President, Capital Change & Data Governance
Baltimore, MD $95,000.00-$165,000.00 2 weeks ago Baltimore, MD $85,000.00-$95,000.00 1 month ago Vice President of Strategy ACE (WagWay Group)
2025 Co-op - Trade Show - Hunt Valley, MD
Hunt Valley, MD $21.00-$23.00 3 months ago Baltimore, MD $90,000.00-$100,000.00 1 year ago Vice President of Safety & Risk Management
York, PA $150,000.00-$200,000.00 4 weeks ago Business Opportunity - Middle River, MD 21220
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr