ROLLER
Finance & People Technology Systems Leader
ROLLER, San Francisco, California, United States, 94199
About ROLLER
ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great guest experiences. ROLLER helps its customers through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers, and more. We are a fast-growing global company with customers in over 30 countries and a wide array of industries like theme parks, museums, zoos, trampoline parks, water parks, aquariums, and wake parks — just to name a few!
At the heart of ROLLER is our team — which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!
About the Role We are seeking a strategic and hands-on Technology Leader to own and evolve our Finance and People tech stack. This role will drive the architecture, optimization, and roadmap of key systems including NetSuite, Chargebee, HiBob, and adjacent tools used across Finance, People Operations, Payroll, Procurement, and Compliance.
You will be responsible for partnering with Finance, HR, RevOps, Legal, and Business Systems teams to ensure that our internal platforms are scalable, automated, and aligned with our evolving business needs.
What You'll Do
Own the end-to-end technology stack for Finance (ERP, billing, procurement) and People Ops (HRIS, onboarding, compliance)
Serve as strategic partner to Finance and People leadership, translating business goals into scalable system architecture and automation
Lead implementation, customization, and optimization efforts for NetSuite, Chargebee, HiBob, and connected tools (e.g., payroll, compliance, procurement)
Manage system integrations, workflows, and data pipelines across platforms (e.g., Salesforce, Adyen, cPanel, etc.)
Drive process automation across invoicing, spend management, headcount tracking, audits, and reporting
Partner with stakeholders to define and prioritize roadmaps, business requirements, and future-state workflows
Ensure platform data integrity, security, and compliance with controls such as SOC2, GDPR, and SOX
Lead vendor relationships, manage implementation partners, and own budget planning for the function
Monitor platform health, resolve incidents, and manage enhancements in a scalable way
About You You are a strategic yet hands-on technology leader who thrives at the intersection of systems, process, and business strategy. You bring deep expertise in scaling Finance and People technology ecosystems, with proven experience owning and optimizing platforms such as NetSuite, Chargebee, and HiBob. You’re as comfortable discussing ERP architecture and compliance controls as you are mapping workflows or designing automation to eliminate manual effort.
You excel at translating complex business needs into scalable, integrated solutions—partnering cross-functionally with Finance, HR, RevOps, and Legal to ensure tools and processes evolve with the company. You’re proactive, detail-oriented, and data-driven, with a track record of leading platform transformations, driving automation across the business, and ensuring governance and data integrity at scale. Above all, you’re passionate about building connected, efficient systems that empower teams to focus on high-value work and support ROLLER’s continued growth.
8+ years of experience in
Business Systems, IT, or Enterprise Applications , with 3+ years in a
leadership or platform owner role
Deep expertise with
NetSuite ERP
(financials, reporting, workflows)
Hands-on experience with
Chargebee ,
Zuora , or similar subscription billing systems
Proven ability to
lead billing system re-platforming
— from planning and vendor selection to implementation and go-live support, with a focus on scalability, accuracy, and automation
Proven understanding of
HRIS platforms , preferably HiBob, and workflows across employee lifecycle
Experience designing or managing
integrations using APIs , middleware (e.g., Workato, MuleSoft, Boomi), or native syncs
Strong ability to gather and translate complex business requirements into scalable systems design
Familiarity with
audit and compliance standards
impacting Finance and People data (SOC2, GDPR, ISO)
Excellent project management skills and cross-functional collaboration
Strong communication and stakeholder management abilities
Preferred Qualifications
Experience with Salesforce, Stripe, Gusto, Ironclad, Ramp, or similar adjacent platforms
Experience supporting
IPO readiness , audit automation, or FP&A systems
Background in SaaS, B2B, or subscription-based business models
Familiarity with BI and reporting tools like Looker, Tableau, or Snowflake
Perks!
You’ll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
Paid leave for vacation, illness, and observed holidays.
4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).
Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We’re willing to make it happen!
Team Member Assistance Program to proactively support our team's health and well-being - access to coaching, education modules, weekly webinars, and more.
16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
401(k) plan with up to a 5% match.
Fully paid medical insurance.
Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
Initial Call – Talent Acquisition Manager
You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations, and you can check off any initial questions you might have.
Hiring Manager Interview
You’ll get to meet with the hiring manager to learn more about the role and ROLLER whilst also talking through your experience in more detail.
Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
Offer
If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.
#J-18808-Ljbffr
At the heart of ROLLER is our team — which consists of 300+ highly energetic, driven, intelligent, and humble professionals, all contributing to help build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way toward becoming a global success story. But most of all, we love what we do, and we are looking for like-minded people to join us on this amazing journey!
About the Role We are seeking a strategic and hands-on Technology Leader to own and evolve our Finance and People tech stack. This role will drive the architecture, optimization, and roadmap of key systems including NetSuite, Chargebee, HiBob, and adjacent tools used across Finance, People Operations, Payroll, Procurement, and Compliance.
You will be responsible for partnering with Finance, HR, RevOps, Legal, and Business Systems teams to ensure that our internal platforms are scalable, automated, and aligned with our evolving business needs.
What You'll Do
Own the end-to-end technology stack for Finance (ERP, billing, procurement) and People Ops (HRIS, onboarding, compliance)
Serve as strategic partner to Finance and People leadership, translating business goals into scalable system architecture and automation
Lead implementation, customization, and optimization efforts for NetSuite, Chargebee, HiBob, and connected tools (e.g., payroll, compliance, procurement)
Manage system integrations, workflows, and data pipelines across platforms (e.g., Salesforce, Adyen, cPanel, etc.)
Drive process automation across invoicing, spend management, headcount tracking, audits, and reporting
Partner with stakeholders to define and prioritize roadmaps, business requirements, and future-state workflows
Ensure platform data integrity, security, and compliance with controls such as SOC2, GDPR, and SOX
Lead vendor relationships, manage implementation partners, and own budget planning for the function
Monitor platform health, resolve incidents, and manage enhancements in a scalable way
About You You are a strategic yet hands-on technology leader who thrives at the intersection of systems, process, and business strategy. You bring deep expertise in scaling Finance and People technology ecosystems, with proven experience owning and optimizing platforms such as NetSuite, Chargebee, and HiBob. You’re as comfortable discussing ERP architecture and compliance controls as you are mapping workflows or designing automation to eliminate manual effort.
You excel at translating complex business needs into scalable, integrated solutions—partnering cross-functionally with Finance, HR, RevOps, and Legal to ensure tools and processes evolve with the company. You’re proactive, detail-oriented, and data-driven, with a track record of leading platform transformations, driving automation across the business, and ensuring governance and data integrity at scale. Above all, you’re passionate about building connected, efficient systems that empower teams to focus on high-value work and support ROLLER’s continued growth.
8+ years of experience in
Business Systems, IT, or Enterprise Applications , with 3+ years in a
leadership or platform owner role
Deep expertise with
NetSuite ERP
(financials, reporting, workflows)
Hands-on experience with
Chargebee ,
Zuora , or similar subscription billing systems
Proven ability to
lead billing system re-platforming
— from planning and vendor selection to implementation and go-live support, with a focus on scalability, accuracy, and automation
Proven understanding of
HRIS platforms , preferably HiBob, and workflows across employee lifecycle
Experience designing or managing
integrations using APIs , middleware (e.g., Workato, MuleSoft, Boomi), or native syncs
Strong ability to gather and translate complex business requirements into scalable systems design
Familiarity with
audit and compliance standards
impacting Finance and People data (SOC2, GDPR, ISO)
Excellent project management skills and cross-functional collaboration
Strong communication and stakeholder management abilities
Preferred Qualifications
Experience with Salesforce, Stripe, Gusto, Ironclad, Ramp, or similar adjacent platforms
Experience supporting
IPO readiness , audit automation, or FP&A systems
Background in SaaS, B2B, or subscription-based business models
Familiarity with BI and reporting tools like Looker, Tableau, or Snowflake
Perks!
You’ll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews.
Paid leave for vacation, illness, and observed holidays.
4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins).
Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We’re willing to make it happen!
Team Member Assistance Program to proactively support our team's health and well-being - access to coaching, education modules, weekly webinars, and more.
16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers.
401(k) plan with up to a 5% match.
Fully paid medical insurance.
Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!
Individual learning & development budget plus genuine career growth opportunities as we continue to expand!
What You Can Expect
Initial Call – Talent Acquisition Manager
You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations, and you can check off any initial questions you might have.
Hiring Manager Interview
You’ll get to meet with the hiring manager to learn more about the role and ROLLER whilst also talking through your experience in more detail.
Loop Interviews
This is where you will get to meet our wider ROLLER team to do a 'vibe check' on us to make sure our culture & vibe meet what you are looking for!
Offer
If all lights are green and the fit feels right, we’ll conduct reference checks and you’ll receive an offer to join!
Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment.
#J-18808-Ljbffr