Caesars Entertainment
Stewarding Supervisor (Caesars Palace LV)
Caesars Entertainment, Las Vegas, Nevada, us, 89105
Job Summary
The Stewarding Supervisor is responsible to standardize, maintain, and continuously improve quality of cleanliness and maintenance in all back of house F&B areas. The Stewarding Operations Manager is responsible for the management of all aspects of the Stewarding Department functions, in accordance with hotel standards. The Stewarding Operations Manager directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff.
Essential Job Functions
The overall cleanliness of all F&B related BOH areas
Monitor and evaluate staffing levels and hire, train and motivate staff to ensure adequate guidance and resources exist to accomplish established objectives
Develop highly skilled, successful employees, set realistic and measurable service standards and goals
Oversee and conduct inspections of back‑of‑the‑house areas for cleanliness and maintenance of equipment
Supervise the cleaning necessary to meet the requirements of the SNHD
Conduct internal health inspection in conjunction with the Executive Chef/safety team
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands
Continuously improve BOH related services by evaluating problems using feedback or data
Perform BUZZ meetings with staff, ensuring that service is technically proficient
Keep team well informed of property promotions and events
Consistently follow company policies, procedures and industry regulations
Practice and observe safety rules and regulations and ensure others do the same
Ensure that all items are stored in accordance with State/Local Health and Fire Departments regulations and according to Hotel requirements
Clearly communicate and enforce company expectations, including Code of Commitment, policies, procedures, department goals and business strategies
Address employee performance issues, coach for improvement and provide ongoing feedback
Inspect grooming and attire of staff; rectify any deficiencies
Hold employees accountable
Maintain accurate and up‑to‑date employee records, complete performance reviews in a timely fashion
Clearly understand and abide by the CBA Union contract
Ensure cleanliness of all kitchen and stewarding equipment is adhered to
Maintain knowledge of correct maintenance and use of equipment
Train staff in the use of chemicals related to the department and proper methods for cleaning
Delegate job duties to workforce
Oversee disposal of trash and garbage
Check storage areas for proper supplies, organization and cleanliness
Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage
Identify dish machine problems by inspecting washed ware; resolve problem situations
Prepare contingency plans for equipment which cannot be repaired immediately
Monitor and maintain pest control requirements in accordance with hotel standards
Perform training sessions with staff, ensuring that service is technically proficient
Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure all requirements are met according to specifications
Assist Stewarding Staff with their job functions where needed to ensure optimum cleanliness and service standards
Respond to emergency situations accordingly
Perform all other job‑related duties as requested
Education and Experience
Minimum of 3 years’ experience in a similar role in a high‑volume food service or food processing environment
Other Minimum Qualifications
Able to manage team of 15–20 managers and supervisors and 200 hourly employees
In‑depth knowledge of latest cleaning and sanitation practices including chemicals
Passionate approach to streamline operational procedures and increase productivity of department
Excellent communication and administration skills
Passion to explore and test latest technologies
Applies best industry practices
Ability to maintain and further develop the standards set by Caesars Entertainment
Effective communication in English, verbal and written
Present a neat and professional appearance
Bilingual abilities are preferred but not required
Flexibility with working various shifts
Physical, Mental and Environmental Demands
Requires mobility; ability to grasp, lift, move or push goods on cart/truck weighing a maximum of 100 lbs
Ability to work in confined spaces, eye/hand coordination and manual dexterity
Normal vision and hearing range; operate in environment with varying levels of cold, heat, and noise
Observe and direct actions of subordinates; inspect areas as responsible
Use equipment associated with the position; efficiently move around kitchen and restaurant areas
Physical mobility required for bending, carrying, climbing, reaching, twisting to monitor and inspect restaurant areas
Must be able to lift up to 50 lbs
Must obtain ServSafe Certification
Directly Supervises
Kitchen Worker, Pot Washer, Utility Porter and Linen Attendant
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change.
About Us Help us roll out the red carpet at Caesars Palace! This world‑renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.
#J-18808-Ljbffr
Essential Job Functions
The overall cleanliness of all F&B related BOH areas
Monitor and evaluate staffing levels and hire, train and motivate staff to ensure adequate guidance and resources exist to accomplish established objectives
Develop highly skilled, successful employees, set realistic and measurable service standards and goals
Oversee and conduct inspections of back‑of‑the‑house areas for cleanliness and maintenance of equipment
Supervise the cleaning necessary to meet the requirements of the SNHD
Conduct internal health inspection in conjunction with the Executive Chef/safety team
Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts, adjusting schedules throughout the week to meet the business demands
Continuously improve BOH related services by evaluating problems using feedback or data
Perform BUZZ meetings with staff, ensuring that service is technically proficient
Keep team well informed of property promotions and events
Consistently follow company policies, procedures and industry regulations
Practice and observe safety rules and regulations and ensure others do the same
Ensure that all items are stored in accordance with State/Local Health and Fire Departments regulations and according to Hotel requirements
Clearly communicate and enforce company expectations, including Code of Commitment, policies, procedures, department goals and business strategies
Address employee performance issues, coach for improvement and provide ongoing feedback
Inspect grooming and attire of staff; rectify any deficiencies
Hold employees accountable
Maintain accurate and up‑to‑date employee records, complete performance reviews in a timely fashion
Clearly understand and abide by the CBA Union contract
Ensure cleanliness of all kitchen and stewarding equipment is adhered to
Maintain knowledge of correct maintenance and use of equipment
Train staff in the use of chemicals related to the department and proper methods for cleaning
Delegate job duties to workforce
Oversee disposal of trash and garbage
Check storage areas for proper supplies, organization and cleanliness
Monitor and ensure that all temperature and chemical solution requirements are met with regard to dishwashing, pot washing and storage
Identify dish machine problems by inspecting washed ware; resolve problem situations
Prepare contingency plans for equipment which cannot be repaired immediately
Monitor and maintain pest control requirements in accordance with hotel standards
Perform training sessions with staff, ensuring that service is technically proficient
Review Kitchen and Restaurant service needs from Stewarding throughout the shift and ensure all requirements are met according to specifications
Assist Stewarding Staff with their job functions where needed to ensure optimum cleanliness and service standards
Respond to emergency situations accordingly
Perform all other job‑related duties as requested
Education and Experience
Minimum of 3 years’ experience in a similar role in a high‑volume food service or food processing environment
Other Minimum Qualifications
Able to manage team of 15–20 managers and supervisors and 200 hourly employees
In‑depth knowledge of latest cleaning and sanitation practices including chemicals
Passionate approach to streamline operational procedures and increase productivity of department
Excellent communication and administration skills
Passion to explore and test latest technologies
Applies best industry practices
Ability to maintain and further develop the standards set by Caesars Entertainment
Effective communication in English, verbal and written
Present a neat and professional appearance
Bilingual abilities are preferred but not required
Flexibility with working various shifts
Physical, Mental and Environmental Demands
Requires mobility; ability to grasp, lift, move or push goods on cart/truck weighing a maximum of 100 lbs
Ability to work in confined spaces, eye/hand coordination and manual dexterity
Normal vision and hearing range; operate in environment with varying levels of cold, heat, and noise
Observe and direct actions of subordinates; inspect areas as responsible
Use equipment associated with the position; efficiently move around kitchen and restaurant areas
Physical mobility required for bending, carrying, climbing, reaching, twisting to monitor and inspect restaurant areas
Must be able to lift up to 50 lbs
Must obtain ServSafe Certification
Directly Supervises
Kitchen Worker, Pot Washer, Utility Porter and Linen Attendant
Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change.
About Us Help us roll out the red carpet at Caesars Palace! This world‑renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.
#J-18808-Ljbffr