Peoples Bank
Universal Banker I – Floater (Chicago Suburbs)
Provide prompt, efficient and friendly service to ensure an excellent customer experience for all customers and employees. Acknowledge customers' needs with suggestions and referrals of appropriate Bank products and services. Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures. Outgoing, sales‑oriented, flexible, adaptable and results‑driven. Must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.
Duties and Responsibilities
Process all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks, and providing overrides and approvals.
Count and balance the cash drawer daily, taking proactive steps to identify and resolve discrepancies.
Follow BSA/AML/OFAC policies and/or procedures to report any suspicious activity.
Always maintain integrity, including keeping all Bank business and information confidential.
Regularly engage customers to understand needs and make appropriate product and service recommendations.
Easily assist customers with routine questions and account maintenance requests.
Become proficient in: processing vault transactions (including balancing and all other required daily transactions), opening and closing banking center (including all end‑of‑day processing), and all required operational activities of the teller line.
Have knowledge of the Bank's security system and assist in testing alarms.
Assist in completing all required reports.
Experience, knowledge and proven sound decision‑making lead to higher limits and authority.
Qualifications
High school diploma or its equivalent.
Six months of customer service/cash handling experience required.
Experience with Microsoft Office Suite required.
Must have a smartphone (iOS or Android) that can support security features required by the Bank's IT security guidelines.
About Us For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.
Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting‑edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top‑notch performance to our valued residents.
At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.
For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC
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Duties and Responsibilities
Process all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks, and providing overrides and approvals.
Count and balance the cash drawer daily, taking proactive steps to identify and resolve discrepancies.
Follow BSA/AML/OFAC policies and/or procedures to report any suspicious activity.
Always maintain integrity, including keeping all Bank business and information confidential.
Regularly engage customers to understand needs and make appropriate product and service recommendations.
Easily assist customers with routine questions and account maintenance requests.
Become proficient in: processing vault transactions (including balancing and all other required daily transactions), opening and closing banking center (including all end‑of‑day processing), and all required operational activities of the teller line.
Have knowledge of the Bank's security system and assist in testing alarms.
Assist in completing all required reports.
Experience, knowledge and proven sound decision‑making lead to higher limits and authority.
Qualifications
High school diploma or its equivalent.
Six months of customer service/cash handling experience required.
Experience with Microsoft Office Suite required.
Must have a smartphone (iOS or Android) that can support security features required by the Bank's IT security guidelines.
About Us For over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members. Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.
Headquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting‑edge digital banking services. With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top‑notch performance to our valued residents.
At Peoples Bank, we are driven by a passion for fostering success within our customer base and communities. Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success. Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.
For more information on benefits visit the Careers page of our company website at https://www.ibankpeoples.com/resources/careers.
Peoples is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities. Equal Housing Lender/ Member FDIC
#J-18808-Ljbffr