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Inside Higher Ed

Program Assistant, Student Support Services

Inside Higher Ed, Rancho Cucamonga, California, United States, 91739

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Program Assistant, Student Support Services Location:

Rancho Cucamonga, CA |

Employment type:

Full-time |

Salary:

$4,592.00 Monthly

Closing date:

11/6/2025 11:59 PM Pacific

Position Description Under general supervision, performs one or more major functions in a program for a special needs student population: intake interviewing; coordination of referrals; coordination of tutorial services; community outreach and recruitment. May direct the work of student assistants, peer tutors, or other employees. May collect, compile, classify, and report program data. Provides support to Student Support Services and Social Wellness and Behavioral Support, addressing student conduct and mental health.

Responsibilities

Conduct intake interviews, determine need for services and/or program eligibility; interpret test results; make referrals to other on- and off-campus programs and services.

Provide general guidance to assist students in meeting educational goals; present workshops; assist in student orientation; explain program policies and procedures.

Coordinate tutorial services by recruiting, training, directing, and evaluating student peer tutors.

Establish relationships with high school and community agency personnel for program recruitment; coordinate development and preparation of promotional materials.

Compile, analyze, process, report, and interpret a variety of student data; prepare narrative and statistical reports based on student data; assist in preparing grant proposals; maintain current files and records.

Assist in development or program goals, activities, and budget; may monitor budget.

Maintain resource library.

Provide clerical assistance when needed.

Perform related duties as assigned.

Qualifications

Demonstrated sensitivity and understanding of diverse backgrounds in a community college environment.

Knowledge of objectives and methodologies of programs designed to assist economically disadvantaged persons.

Excellent oral and written communication skills; ability to establish cooperative working relationships with staff, administrators, faculty, students, and others.

Ability to advise students regarding educational goals and provide tutorial support.

Ability to train and direct other employees, student assistants, and peer tutors.

Ability to keep accurate records and prepare statistical and narrative reports.

Any combination of education, training, and experience that provides the required knowledge, skills, and abilities. Example: associate degree with coursework or experience in social services, understanding needs of disadvantaged student populations.

Additional Information

Local travel may be required for recruitment and community relations activities.

Working hours: Monday – Friday, 7:30 a.m. to 4:30 p.m. Hours may vary according to assignment.

Application Process To apply, please visit https://www.schooljobs.com/careers/chaffey/jobs/5039998/program-assistant-student-support-services and submit the required documents: cover letter, resume, and copy of college‑level transcripts. Do not submit letters of recommendation or photographs.

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