Sonora Quest Laboratories is hiring: Hospital Phlebotomy Tech I - Banner Desert

Primary City/State: Mesa, Arizona

Department Name: Procurement-BDMC

Work Shift: Night

Job Category: Phlebotomy

Shift Schedule: 8pm - 6:30am; Four 10‑hour shifts per week. Rotating Saturdays/Sundays and holidays.

Find your Voice, Passion, & Purpose

We are proud to offer new base pay rates! New Grads: $19 per hour. Experienced (3 yrs – 11+ yrs): $21.07 – $23.36, depending on experience.

POSITION SUMMARY

This position may be located within a Hospital Facility, Patient Service Center (PSC), In‑Office Phlebotomy (IOP) or Mobile Diagnostic Services (MDS). The role may provide coverage at multiple locations. Responsibilities include collection and receipt of biological specimens, proper computer entry, sample preparation for analytical testing, and distribution to the appropriate area. The position also performs specified analytical testing as assigned and follows the guidelines of the Code of Conduct.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS

1. Specimen collection, general laboratory specimen processing, or referral laboratory processing, ensuring correct patient and specimen identification and specimen integrity using appropriate techniques for all age criteria.
2. Enter and verify patient demographics, location, physician data, tests requested, time and date of collection, and other pertinent data. Verify accuracy of entered information and appropriateness of specimens received. Aliquot and label specimens according to established procedures, deliver specimens to the technical area in a timely manner, and perform initial processing and preparation for transport. Assist in monitoring workflow and training of new employees.
3. Focus on quality by ensuring all work performed is accurate and complete. Complete documents legibly and accurately per site protocol. Follow established methods and practices. Use appropriate documentation to record communications. Initiate computer‑generated reports as required for patient reporting and quality assurance monitoring. Meet departmental standards for productivity and quality as currently defined. Participate in committees or Six Sigma teams. Maintain acceptable specimen rejection rates.
4. Participate in departmental financial responsibilities through appropriate use of supplies and materials, avoiding excessive waste. Participate in department initiatives to reduce costs and improve service. Basic knowledge of billing. Commitment to an error‑free work environment.
5. Communicate courteously and professionally with internal and external customers. Interact with co‑workers emphasizing teamwork and customer service. Resolve basic service issues. Attend meetings and stay current with internal/external communications.
6. Understand and acknowledge the importance of Patient Rights and privacy (HIPAA).

MINIMUM QUALIFICATIONS

• Minimum age requirement of 18.
• High School diploma or equivalent; may be required depending on state regulatory requirements.
• Basic knowledge of department resource materials.
• Completion of a phlebotomy program or phlebotomy experience.
• Position may require DHS Fingerprinting Certification or the ability to obtain fingerprint certification.
• Valid state driver's license in the state of employment and eligibility for company auto insurance coverage.
• Float positions require travel and flexible hours; staff must be available to cover multiple locations and required to cover mobile phlebotomy facilities/in‑office phlebotomy locations with minimal notice. Must be flexible and available based on staffing requirements, weekends, holidays, and overtime. May be required to work occasional on‑call duties weekends, evenings, and early AM.
• Progression through career ladder II‑IV is subject to completion of career ladder requirements.

PREFERRED QUALIFICATIONS

• Bilingual (Spanish/English).
• Knowledge of medical terminology.
• Additional related education and/or experience.

EEO Statement

EEO/Disabled/Veterans

Our organization supports a drug‑free work environment.

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