Restaurant Supervisor Job at Ascent Hospitality in Huntsville

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Restaurant Supervisor

The Restaurant Supervisor’s role is to support the Restaurant Manager, while providing leadership and guidance to the Team; encouraging and ensuring Team Members are working together in order to provide optimum service and safety to all guests and patrons; ensuring needs are met at the highest service levels; assign and check opening and closing duties including setting up necessary supplies, cleaning all equipment and assigned areas; inspect restaurant and storage areas for organization, maintenance and cleanliness.

Benefits

• Competitive Salary!
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
• 401k with employer MATCH!
• Paid PTO!
• Uniforms Provided for most positions!
• Team Member Hotel Discount Program!

Essential Functions

• Ability to uphold The Company and Brand standards, policies and procedures and hold all staff members accountable for same.
• Ability to organize and prioritize all work assignments and delegate work to the appropriate staff members.
• Ability to direct service on the floor, embracing, articulating, and reflecting the culture of the hotel and brand and follow-up where necessary.
• Maintain applicable safety programs for the restaurant, employees, and guests.
• Ensure employees' appearances appropriately reflects the company image.
• Influence the team to embrace, articulate, and reflect our Core Values.
• Possess complete knowledge and enforcement of all food and beverage menus including ingredients, preparation methods, and presentation.
• Practice and ensure compliance with proper cash handling and operation of the point-of-sale system.
• Assist in training and evaluating staff members.
• Ensure clean, safe and orderly work areas for employees and guests.
• Ensure that all cashier functions, after shift status forms and cover counts are performed adequately and correctly.
• Ensure completion of all F&B and general storeroom requisitions for Restaurant(s) and In-Room Dining.
• Conduct daily pre-shift meetings at all meal periods.
• Ensure that a step of service is stressed at every pre-shift meeting.
• Ensure that the reservation system is functioning for maximum efficiency.
• Any other duties as required by the Restaurant Manager.

Specific Job Knowledge, Skills and Abilities

• Ability to apply commonsense understanding to carry out instructions given.
• Strong leadership, interpersonal, excellent English verbal and written communication, listening and follow-through skills.
• Basic math skills, strong organization, ability to multi-task, team builder, and a proven track record of increasing experience and responsibility.

Physical Demands

• Stand for long periods, use arms, hands, legs repetitively; reach, stoop, kneel, crawl.
• Frequently requires walking, balance, talking, hearing, smelling.
• Work with cleaning chemicals, warm temperatures, and food products.
• Carry and balance up to 25 pounds without assistance.
• Use close vision, distance vision, color vision, and sense of smell.
• Operate in mentally and physically stressful situations.

Qualification Standards

• Current food handler’s card and alcohol service certifications as required by federal/state/local laws.
• Minimum 3 years’ experience in the hospitality industry, food and beverage, heavily guest-focused preferred.
• High School education is required.

EEO Employer

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitality