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Walmart

(USA) Vision Center Manager NL 1

Walmart, Dixon, Illinois, United States, 61021

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Position Summary Position Summary and responsibilities for the Vision Center Associate manager, focusing on sales, service, compliance, and team development.

Responsibilities

Drives sales in the Vision Center by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and in‑stock inventories, and by budgeting and forecasting sales and assessing economic trends and community needs.

Models, enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Oversees the implementation of and participates in community outreach programs and encourages Associates to serve as good members of the community.

Ensures compliance with Company and legal policies, procedures and regulations for the Vision Center by analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, overseeing safety, operational and quality assurance reviews, developing and implementing action plans to improve performance, providing direction and guidance on executing Company programs and strategic initiatives, and directing Vision Center Associates in ensuring confidentiality of information, documentation and records.

Provides supervision and development opportunities for Associates in the Vision Center by hiring, training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace.

Ensures the provision of quality eyewear by consulting with and educating Members/Customers, selecting products based on Member/Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information, performing minor frame repair and maintaining optical equipment.

Upholds the Company’s Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and procedures, and suggesting resolution for Associates.

Coordinates, completes and oversees job‑related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Builds high‑performing teams, embraces differences in people, cultures, ideas, and experiences, and creates a workplace where associates feel seen, supported and connected through a culture of belonging, creating opportunities for all associates to thrive and perform.

Works collaboratively, builds strong and trusting relationships, communicates with impact energy and positivity to motivate and influence.

Attracts and retains the best talent, empowers and develops talent and recognizes other’s contributions and accomplishments.

Maintains and promotes the highest standards of integrity, ethics and compliance, models Walmart values to support and foster our culture, holds oneself and others accountable, and supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world.

Acts in a selfless manner, consistently humble, self‑aware, honest, and fair, and maintains transparency.

Delivers results while putting the customer first, considers and adapts to how, where and when customers shop, and applies the EDLP and EDLC business models to all plans.

Makes decisions based on data insights and analysis, balances short‑and long‑term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.

Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.

Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Qualifications

Completion of 2 or more years of college OR 1 year’s retail experience and 1 year’s supervisory experience OR 2 years’ general work experience including 1 year’s optical experience.

High school diploma or equivalent.

Current eligibility to work as an optician or apprentice optician under applicable state laws, regulations, and/or rules.

Preferred Qualifications

Supervising Associates

Compensation The hourly wage range for this position is $19.00 - $34.00. Additional compensation may include annual or quarterly performance bonuses, and for certain positions Region Pay Zone (RPZ) based on location.

Benefits Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO for vacation, sick leave, holidays or other purposes. Additional benefits and eligibility details are available on the Walmart website.

Location 1640 S Galena Ave, Dixon, IL 61021-9611, United States of America.

Workplace Safety Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job, ensuring a safe and productive work environment.

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