Lexus Of Brookfield
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Automotive Service Consultant
role at
Lexus Of Brookfield .
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Lexus of Brookfield, the Service Advisor is a critical role, working as a liaison to our customers and technicians by providing vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.
What We Offer
Pay plans above industry standard
Family owned and operated – 90+ years in business
Medical, dental, and vision insurance
401(k) and additional benefits
Accrued vacation time
Discounts on products, services, and vehicles
Extensive and ongoing training with specialists
Job Responsibilities
Work with customers to ensure we meet and address all vehicle maintenance needs
Write repair orders for customers with full transparency of cost and time estimates
Provide exceptional and timely communication – keeping customers updated throughout the process
Communicate frequently with technicians and parts to ensure timely completion of work
Exhibit a positive attitude and strong work ethic with customers and co‑workers
Utilize cutting edge fixed operations technology
Job Requirements
Exceptional customer service skills
Tech savvy – able to learn and utilize technology
Previous automotive service advisor experience is a plus but not required
18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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Automotive Service Consultant
role at
Lexus Of Brookfield .
The Ed Napleton Automotive Group is looking for our next Service Advisor. Located at Lexus of Brookfield, the Service Advisor is a critical role, working as a liaison to our customers and technicians by providing vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.
What We Offer
Pay plans above industry standard
Family owned and operated – 90+ years in business
Medical, dental, and vision insurance
401(k) and additional benefits
Accrued vacation time
Discounts on products, services, and vehicles
Extensive and ongoing training with specialists
Job Responsibilities
Work with customers to ensure we meet and address all vehicle maintenance needs
Write repair orders for customers with full transparency of cost and time estimates
Provide exceptional and timely communication – keeping customers updated throughout the process
Communicate frequently with technicians and parts to ensure timely completion of work
Exhibit a positive attitude and strong work ethic with customers and co‑workers
Utilize cutting edge fixed operations technology
Job Requirements
Exceptional customer service skills
Tech savvy – able to learn and utilize technology
Previous automotive service advisor experience is a plus but not required
18+ years of age or older to comply with the company driving policy
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#J-18808-Ljbffr