Logo
Elements Massage®

Retail Sales Associate / Customer Service

Elements Massage®, Oceanside, California, United States, 92058

Save Job

Join to apply for the

Retail Sales Associate / Customer Service

role at

Elements Massage®

This range is provided by Elements Massage®. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $16.50/hr - $22.00/hr

Overview If you're looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives. Our team members will earn commission for wellness plan sales and have the opportunity to earn up to $200+.

Responsibilities

Create an exceptional customer service experience for all clients when they enter the studio.

Inform clients about the benefits of the Elements Wellness Program, a no‑hassle membership plan.

Follow our proven sales process to enroll clients into the Elements Wellness Program.

Provide hospitality as the first and final point of contact, whether on the phone or in the studio.

Ensure client appointment paperwork and payment process is brief, painless, and accurate.

Collaborate with Managers and Massage Therapists to create an environment where clients are at the center of the world.

Qualifications

Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.

Love talking and listening to both new and existing clients, turning any criticism into a story of great customer service.

Prior retail sales experience preferred; selling memberships or services in-person to potential clients.

Experience in a spa-like or similar environment and skill in hospitality, attention, and execution.

Familiarity with modern office tools and systems; comfortable with scheduling and payment processing.

Driven to create the best work environment for employees and the best experiences for clients.

Benefits

Pay $16.50 – $22 per hour depending on experience (incl. sales commission)

Bonuses on additional sales

Supplemental insurance

Vision/dental insurance

Mental health program

401(k) matching program

Paid sick time

A complimentary monthly massage at the studio

Discounts on services for employee and family

©2023 Elements Therapeutic Massage, LLC ("ETM"). Each Elements Massage studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners' studios are their employees, not those of ETM. Elements Massage + design are registered trademarks owned by ETM.

#J-18808-Ljbffr