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Heartland Dental

Front Office Administrative Assistant

Heartland Dental, Kansas City, Missouri, United States, 64101

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Front Office Administrative Assistant – Heartland Dental Location: 10402 NE Cookingham Dr, Kansas City, Missouri 64157. Salary: $40,000.00 – $50,000.00. Full‑time.

Overview Join the 13‑person team at Heartland Dental

Front Office Administrative Assistant

in a dynamic environment that prioritizes collaboration, communication, and community. You will support front‑office operations and enhance patient experience while working with top dental software and insurance processes.

Responsibilities

Greet patients and create a welcoming first impression.

Manage front‑office tasks: answer phones, check office mail and email, and communicate with patients and insurance companies.

Utilize Dentrix for patient scheduling and record keeping.

Schedule and confirm appointments for multiple providers.

File patient insurance claims and follow up on outstanding claims, including verification of benefits and explanations of coverage.

Post insurance and patient payments and process accounts receivables.

Review treatment‑plan fees and payment options with patients.

Collaborate with providers and the team to implement Heartland Dental systems to optimize office potential.

Qualifications

1+ year(s) experience in a dental or medical setting preferred; no experience required with company training.

1+ year(s) experience with insurance billing and accounts receivable.

Self‑starter, motivated, and flexible.

Experience with Dentrix or other dental software.

Ability to work in a fast‑paced, customer‑centric environment.

Excellent communication and organizational skills.

Minimum PHI access and regular HIPAA training required; protect PHI and maintain data safeguards.

Benefits & Growth

Competitive benefits: health insurance, retirement plans, six paid holidays, and PTO.

Front‑loaded education and training to develop your full potential.

Secure company with 20+ years of industry‑leading experience offering unlimited growth.

Access to on‑demand Daily Pay.

Physical Requirements

Perform essential duties satisfactorily with or without reasonable accommodation.

Prolonged periods sitting at a desk and working on a computer.

Lift up to 15 pounds at times.

Availability to attend virtual or in‑person training sessions periodically.

TB test required for all new hires in dental office positions (not applicable in FL & TN).

About Heartland Dental Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support to over 3,000 doctors across 39 states and the District of Columbia in more than 1,800 dental offices. Each supported office delivers the highest‑quality care in its community.

Equal Opportunity Statement At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

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