Hobart Food Equipment and Service
Parts Coordinator
Hobart Food Equipment and Service, Sacramento, California, United States, 95828
Company Description: Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. The company is dedicated to providing the best customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, Respect, and Shared Risk.
Job Description
Under close direction of a District Manager, you will allocate and distribute parts and materials for service repairs and customer orders, handle parts orders, perform other assigned Parts Department functions, including inventory control of parts and materials in stock and on order. You will be in frequent contact with Branch employees and customers, building and maintaining good customer relations. General Duties
Maintain inventory control system, including updating computer records and assisting with audits conducted by Company auditors. Requisition parts from Troy, OH, following up on purchase orders and correspondence involving back orders. Regularly update files. Assist in training or cross‑train other individuals in the office. Receive parts from warehouse, verifying with packing slips, matching parts invoices with purchase orders and packing slips. Process Return Apparatus Tags (RAT) involving warranty claims and verify warranty and maintenance automatic scale/wrapper credits. Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches. Handle over‑the‑counter parts sales to walk‑in customers, stocking and pulling parts and assisting with various job functions involved in tracking consignment. Prepare reports on order status, parts & material shortages. Keep abreast of new products and related parts required for various modifications and keep bulletins updated. Process parts mail orders from customers; handle telephone orders for parts, including writing up orders and quoting prices. Follow up with customers and service personnel for availability of parts, upon request. Write up credits for returned merchandise and handle telephone requests from technicians for parts. Follow up on all pending credits, cycle counts/inventories. Qualifications
High school diploma, business or trade school credential, or GED. At least 1 year of Parts or clerical experience, including ordering, shipping, receiving, parts sales, and inventory control. Ability to handle competing/multiple priorities. Computer skills: Microsoft Office (Excel, Word, Outlook). Excellent verbal, written, and interpersonal communication skills. Preferably knowledge and experience with inventory management systems. Physical Requirements
Required to sit for prolonged periods of time. Extensive periods on the phone. Lifting 50–75 lbs with or without assistance. Climbing up to 8 ft with ladder. Kneeling, squatting, bending, pushing/pulling. Exposure to noise, heat, cold, slippery, wet conditions. Other physical demands as required. Compensation
The pay rate will depend on the successful candidate’s qualifications and prior experience. The range for this position is $26.20 to $35.40 per hour. Benefits
Competitive pay. Great insurance options with low premiums. Paid vacation and holidays. 401(k) with company match. Extensive on‑the‑job, online, and classroom training. Safety‑conscious work environment. Equal Employment Opportunity
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco‑free (including e‑cigarettes) on campuses and within company vehicles and maintains a drug‑free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance.
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Under close direction of a District Manager, you will allocate and distribute parts and materials for service repairs and customer orders, handle parts orders, perform other assigned Parts Department functions, including inventory control of parts and materials in stock and on order. You will be in frequent contact with Branch employees and customers, building and maintaining good customer relations. General Duties
Maintain inventory control system, including updating computer records and assisting with audits conducted by Company auditors. Requisition parts from Troy, OH, following up on purchase orders and correspondence involving back orders. Regularly update files. Assist in training or cross‑train other individuals in the office. Receive parts from warehouse, verifying with packing slips, matching parts invoices with purchase orders and packing slips. Process Return Apparatus Tags (RAT) involving warranty claims and verify warranty and maintenance automatic scale/wrapper credits. Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches. Handle over‑the‑counter parts sales to walk‑in customers, stocking and pulling parts and assisting with various job functions involved in tracking consignment. Prepare reports on order status, parts & material shortages. Keep abreast of new products and related parts required for various modifications and keep bulletins updated. Process parts mail orders from customers; handle telephone orders for parts, including writing up orders and quoting prices. Follow up with customers and service personnel for availability of parts, upon request. Write up credits for returned merchandise and handle telephone requests from technicians for parts. Follow up on all pending credits, cycle counts/inventories. Qualifications
High school diploma, business or trade school credential, or GED. At least 1 year of Parts or clerical experience, including ordering, shipping, receiving, parts sales, and inventory control. Ability to handle competing/multiple priorities. Computer skills: Microsoft Office (Excel, Word, Outlook). Excellent verbal, written, and interpersonal communication skills. Preferably knowledge and experience with inventory management systems. Physical Requirements
Required to sit for prolonged periods of time. Extensive periods on the phone. Lifting 50–75 lbs with or without assistance. Climbing up to 8 ft with ladder. Kneeling, squatting, bending, pushing/pulling. Exposure to noise, heat, cold, slippery, wet conditions. Other physical demands as required. Compensation
The pay rate will depend on the successful candidate’s qualifications and prior experience. The range for this position is $26.20 to $35.40 per hour. Benefits
Competitive pay. Great insurance options with low premiums. Paid vacation and holidays. 401(k) with company match. Extensive on‑the‑job, online, and classroom training. Safety‑conscious work environment. Equal Employment Opportunity
Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco‑free (including e‑cigarettes) on campuses and within company vehicles and maintains a drug‑free workplace. If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system due to your disability, please contact Human Resources at service.hr@hobartservice.com to request assistance.
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