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BayForce Technology Solutions

Senior OTM Solutions Analyst

BayForce Technology Solutions, Beachwood, Ohio, United States

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We're hiring for a strong OTM Solutions Analyst! 4 days- onsite - Long Term Opportunity!! • Configure and enhance OTM (agents, workflows, statuses, and route groups). • Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning. • Integrate OTM with external systems (web services, XML, middleware, telematics/ELD). • Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability. • Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations. • Diagnose and resolve thread management, agent delays, and deadlocks within OTM. • Conduct database tuning and table optimization to improve OTM performance. • Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades. • Solid understanding of transportation, truckload operations, fleet optimization, and compliance. • Develop and support reporting and analytics using BI Publisher and Tableau. • Conduct fit-gap analysis and design scalable fleet solutions with minimal customization. Requirements • Hands-on expertise in OTM Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions. • Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows. • Proficiency in OTM configuration and automation (agents, workflow logic, event triggers). • Strong skills in server performance tuning and OTM environment optimization. • Advanced PL/SQL debugging and query optimization for high-volume transactions. • Ability to analyze and resolve deadlocks, agent execution delays, and thread contention. • Proficiency in capacity planning, ensuring system scalability and resilience. • Strong problem-solving mindset for complex OTM application and infrastructure issues. Plus: • Familiarity with OTM Cloud migration and roadmap preferred.