City of Charlotte
Facility Operations Division Manager
City of Charlotte, Charlotte, North Carolina, United States, 28245
Overview
Date Opened: Friday, October 31, 2025 12:00 AM Close Date: Friday, November 14, 2025 12:00 AM Department: General Services Department Salary: $106,196.00 - $132,745.00 Commensurate with Experience Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our Guiding Principles Include Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions Summary The Facility Operations Division Manager will manage a division of 50+ staff responsible for the maintenance and operation of more than 200 municipal buildings and structures. Division staff include building trades, energy and sustainability, project managers and administrative support. This position is expected to provide senior management and high-level policy and strategic direction to the Division. The Division Manager is a member of the Department’s Leadership Team, expected to contribute to the successful management of the Department and the City. Major Duties And Responsibilities
Provide vision and direction to the City in the security, operations, maintenance, repair and renovation of City-owned facilities. Key community assets include our Charlotte-Mecklenburg Government Center (CMGC), CMPD and CFD Headquarters, and cultural facilities such as Discovery Place Science Museum, and the Blumenthal Performing Arts Center. Establish and maintain effective working relationships with City executives, City Council, client Departments, business and community leaders, and the general public. Adhere to the City’s Capital Asset Policy and Sustainable Facilities Policy. Manage and motivate a group of trade professionals to provide reliable, responsive, and innovative service to the facility tenants. Oversee operating and capital budgets totaling more than $20 million. Manage facility IT software to produce Key Performance Indicators. Manage the creation of a separate BAS network that supports the city’s Sustainability program. Oversee Facility Condition Assessments on the city’s building portfolio. Evaluate and make recommendations for deferred maintenance priorities. Performs other duties as required. Knowledge, Skills & Abilities
Facility Operations and Maintenance (building systems, O&M processes, repair and renovations) Sustainability and energy management Facility Information Management and Technology Management (technology needs assessment and implementation, data collection and information management, maintenance and upgrade of technology systems) Risk Management for City facilities (emergency preparedness, response and recovery, facility resilience and business continuity) Proficient in Project Management principles, including planning, design, execution and delivery, and evaluation Leadership skills in procedure development, team management, and conflict management Finance and business acumen in developing operational and capital budgets, procurement processes, contracting and financial analysis Ability to perform effectively in a fast-paced/high-pressure environment Computer skills at the intermediate level proficiency using Microsoft Office Suite Products (i.e. Word, Excel, Teams) Requires a valid driver’s license, good driving record, and the ability to receive/ maintain a City of Charlotte Driving Permit. Preferred Qualifications
Prefer candidates with a four-year degree in engineering, architecture, construction management or related field with seven (7) years of experience. Minimum Qualifications
A four-year degree in a related field with at least five (5) years of related experience. Conditions Of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably. How To Apply
Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol-free workplace. Seniority level Director Employment type
Full-time Job function
Management and Manufacturing Industries Government Administration Referrals increase your chances of interviewing at City of Charlotte by 2x Sign in to set job alerts for “Facilities Operations Manager” roles.
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Date Opened: Friday, October 31, 2025 12:00 AM Close Date: Friday, November 14, 2025 12:00 AM Department: General Services Department Salary: $106,196.00 - $132,745.00 Commensurate with Experience Welcome to the City of Charlotte
Charlotte is America’s Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our Guiding Principles Include Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions Summary The Facility Operations Division Manager will manage a division of 50+ staff responsible for the maintenance and operation of more than 200 municipal buildings and structures. Division staff include building trades, energy and sustainability, project managers and administrative support. This position is expected to provide senior management and high-level policy and strategic direction to the Division. The Division Manager is a member of the Department’s Leadership Team, expected to contribute to the successful management of the Department and the City. Major Duties And Responsibilities
Provide vision and direction to the City in the security, operations, maintenance, repair and renovation of City-owned facilities. Key community assets include our Charlotte-Mecklenburg Government Center (CMGC), CMPD and CFD Headquarters, and cultural facilities such as Discovery Place Science Museum, and the Blumenthal Performing Arts Center. Establish and maintain effective working relationships with City executives, City Council, client Departments, business and community leaders, and the general public. Adhere to the City’s Capital Asset Policy and Sustainable Facilities Policy. Manage and motivate a group of trade professionals to provide reliable, responsive, and innovative service to the facility tenants. Oversee operating and capital budgets totaling more than $20 million. Manage facility IT software to produce Key Performance Indicators. Manage the creation of a separate BAS network that supports the city’s Sustainability program. Oversee Facility Condition Assessments on the city’s building portfolio. Evaluate and make recommendations for deferred maintenance priorities. Performs other duties as required. Knowledge, Skills & Abilities
Facility Operations and Maintenance (building systems, O&M processes, repair and renovations) Sustainability and energy management Facility Information Management and Technology Management (technology needs assessment and implementation, data collection and information management, maintenance and upgrade of technology systems) Risk Management for City facilities (emergency preparedness, response and recovery, facility resilience and business continuity) Proficient in Project Management principles, including planning, design, execution and delivery, and evaluation Leadership skills in procedure development, team management, and conflict management Finance and business acumen in developing operational and capital budgets, procurement processes, contracting and financial analysis Ability to perform effectively in a fast-paced/high-pressure environment Computer skills at the intermediate level proficiency using Microsoft Office Suite Products (i.e. Word, Excel, Teams) Requires a valid driver’s license, good driving record, and the ability to receive/ maintain a City of Charlotte Driving Permit. Preferred Qualifications
Prefer candidates with a four-year degree in engineering, architecture, construction management or related field with seven (7) years of experience. Minimum Qualifications
A four-year degree in a related field with at least five (5) years of related experience. Conditions Of Employment
The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably. How To Apply
Apply online. Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays. For questions about your application or the hiring process, please email Careers@ci.charlotte.nc.us. The City of Charlotte is committed to making our services and programs accessible to all. Upon request, auxiliary aids, written materials in alternate formats, language access, and other reasonable accommodations or modifications will be provided. To make a request, please fill out the Innovation & Technology ADA request form or call 704.336.4120. Benefits
The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte’s benefits. The City of Charlotte is a drug and alcohol-free workplace. Seniority level Director Employment type
Full-time Job function
Management and Manufacturing Industries Government Administration Referrals increase your chances of interviewing at City of Charlotte by 2x Sign in to set job alerts for “Facilities Operations Manager” roles.
#J-18808-Ljbffr