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Heights Finance Corporation

District Lending Specialist

Heights Finance Corporation, Knoxville, Tennessee, United States, 37955

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District Lending Specialist

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Heights Finance Corporation

Be part of a dynamic team in consumer finance. Heights Finance is part of the Attain Finance family, with over 50 years of experience delivering credit solutions across the U.S. and Canada. We offer innovative, accessible financial services and a collaborative environment where your contributions are valued.

As a member of Attain Finance, our portfolio includes brands like Cash Money®, LendDirect®, Heights Finance. We are committed to growth, development, and ongoing opportunities for our employees.

Responsibilities

Support District Growth: Partner with the District Manager to drive performance, support business goals, and ensure operational excellence across multiple locations.

Lead by Example: Step in as acting Branch Manager when needed, setting the tone for customer service, sales, and team collaboration.

Train and Mentor: Onboard and coach new team members, sharing knowledge and helping them grow into high-performing contributors.

Deliver Exceptional Service: Assist customers in selecting the right financial solutions, ensuring needs are met with care and professionalism.

Manage Delinquency: Proactively work with past-due customers to find solutions and maintain healthy account performance.

Stay Agile: Embrace a variety of responsibilities and adapt to the unique needs of each branch you support.

Travel with Purpose: Provide in-person support across the district, bringing consistency, leadership, and energy wherever you go.

This is your opportunity to grow your career in a fast-paced, supportive environment where leadership and flexibility make a real difference.

Qualifications

Customer Service Experience: Background in customer service, collections, finance, or banking is highly desirable.

Leadership Potential: Ability to step into leadership roles, coach others, and support team success.

Flexibility and Travel: Willingness to travel within the district to provide in-person support where it’s needed most.

Valid Driver’s License: Must maintain a valid driver’s license and current auto insurance for travel between branches.

Strong Communication: Excellent interpersonal skills with the ability to build relationships and foster collaboration.

Problem-Solving Skills: A proactive mindset with the ability to identify challenges and implement effective solutions.

Work Location District-based travel; home branch: 8078 Kingston Pike Ste 161 Knoxville, TN. Must have reliable transportation and be able to support branches in Rockwood, Cookeville, Lenoir City, and Crossville.

Hours Full Time – Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons.

Compensation Hourly: $17.25-$27.25

The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered will be determined by factors including location, skills, knowledge, competencies, and experience.

Benefits All full-time employees are eligible for benefits starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company’s 401(k) program with company match, after 30 days post hire, available on the 1st of the month.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and the potential to earn through the Monthly Bonus Program.

Compliance This employer participates in E-Verify for US-based hires. Attain Finance is an equal employment opportunity employer. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other characteristic protected by law. We provide reasonable accommodations as required by law.

Notice to applicants: Attain Finance will never ask for personal banking information, transfer of funds, a credit card, or equipment purchases to process a job application. Authorized representatives’ email addresses end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, or @cashmoney.ca.

Note: This description does not include all duties and responsibilities of the position and is subject to change at the company’s discretion.

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