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Charlie Health

Outreach Manager (NY, Manhattan)

Charlie Health, New York, New York, us, 10261

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Outreach Manager (NY, Manhattan)

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Charlie Health

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life‑saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them.

About the Role In this role, you’ll build relationships with clinical partners in your local community and provide much‑needed resources to thousands of people struggling with their mental health. You’ll be a champion of Charlie Health and ensure that every possible patient, parent, and provider can access our programs. While this work can be challenging, we set the bar high knowing that every decision we make directly impacts our communities.

Responsibilities

Develop and operationalize GTM strategy for efficient new market penetration

Create, build, and manage relationships with referral sources across priority markets

Go in the field 4–5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships

Design strategies to better support and engage referral partners across different channels

Deepen Charlie Health’s penetration across existing partnerships

Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call

Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies

Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

Must be based in Manhattan, NY

Must be fluent in English

You have 1–4 years proven sales experience—owning and overachieving KPIs is a plus

Experience working with or selling to healthcare organizations is a plus

Ability to travel locally with reliable transportation and a valid driver’s license (within ~1 hour driving distance) 4–5 days/week for meetings with potential referral partners

Ability to energize, advise, and persuade senior corporate personnel

Strong interpersonal, relationship‑building, and listening skills, with a natural, consultative style

Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment

Experience with Microsoft Office, Salesforce, and Zoom is a plus

Benefits Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees. Read more about our benefits here.

Additional Information The total target base compensation for this role will be between $70,000 and $85,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance‑based bonus. Pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations.

Our Values

Connection: Care deeply & inspire hope.

Congruence: Stay curious & heed the evidence.

Commitment: Act with urgency & don’t give up.

Equal Opportunity Statement At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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