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HireArt

Brand Ambassador

HireArt, Austin, Texas, us, 78716

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Overview

Join to apply for the Brand Ambassador role at HireArt. This is a 2-day contract position onsite with a top ride-hailing company at the Billie Eilish event at the Moody Center, Austin, TX 78712. Expected compensation: 22.00 USD Per Hour Location: Austin, TX area. Onsite events and on-site presence required. On-siteSchedule

You will be responsible for being on-site at the following times: Thursday, November 13, 2025: 8:30 PM - 12:00 AM Friday, November 14, 2025: 8:00 PM - 12:00 AM Responsibilities

Represent the company brand to riders and event attendees Guide riders to the pickup location Sign up new riders and connect them with the event experience Provide feedback to the team on rider sentiment Direct riders to the designated pickup location Promote downloading the company app for new customers Encourage attendees to visit the lounge and use charging stations Distribute hydration products to lounge visitors De-escalate and calmly manage tense or unexpected situations Offer basic technical assistance to riders, including app-related support Brand Ambassador Responsibilities: Customer Experience

Be a natural helper—quick to create a world-class experience for drivers and riders Be the ultimate people person—display a cheerful, engaging personality Brand Ambassador Responsibilities: Customer Service

Direct riders to the designated pickup location Promote downloading the company app for new customers Encourage event attendees to visit the lounge and use charging stations Hand out free hydration products to lounge visitors De-escalate and calmly manage tense interactions Brand Ambassador Responsibilities: Technical Assistance

Offer basic tech support to riders, including: Downloading or restarting the app Guiding users to the Help section for additional support or troubleshooting

Requirements

1+ years of experience in customer service with the ability to be on your feet throughout your shift General understanding of the ridesharing industry Accountable self-starter with excellent organizational skills, attention to detail, and problem-solving abilities Adaptable to fluid environments Strong communication skills Must be able to work a flexible schedule, especially evenings and weekends Commitment

This is a 2-day contract position staffed via HireArt. This position will be onsite and available to candidates local to the Austin, TX area. HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. We are not able to sponsor visas or employ corp-to-corp.

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