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H&R Block

Block Advisors Receptionist

H&R Block, Menlo Park, California, United States, 94029

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Overview

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next, focusing on innovation, client experience, and sustainable growth. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future, helping others and building client relationships that grow stronger each year. Responsibilities

Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as they would like to be scheduled Help ensure all clients’ needs are met during service, whether in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Perform other duties as assigned What you’ll bring to the team

High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Your Expertise

Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficiency with the ability to use Microsoft Office Why work for us

H&R Block invests in its people by committing to their total well-being. Our benefits support health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support available Discounts on everyday items and services Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan eligibility Optional benefits and programs as applicable The Community You Will Join

We are committed to building a connected culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to the team. You will be part of a workplace recognized on Best Companies lists and surrounded by colleagues dedicated to helping each other grow. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Pay Range

The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, skill, performance, and geographic location. Eligible associates may participate in incentive plans and benefits as described. Pay Range $11.00 - $27.00/Hr.

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