H&R Block
Company Overview
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Role Summary
Seasonal
Client Service Professional/Receptionist
means you’ll focus on how to wow clients now and in the future. You’ll answer phones, greet clients, match them with the best‑suited tax professional, schedule appointments, and ensure all client needs are met during service in person, over the phone, or virtually. Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best‑suited tax professional for their needs. Schedule clients how they would like to be scheduled. Help ensure all clients’ needs have been met during service both in person, over the phone, or virtually. Maintain office cleanliness and organization of resources with team members. Other duties as assigned. Qualifications
High school diploma or equivalent. Ability to work a flexible schedule and/or in multiple locations. Previous experience in a customer service environment. Experience working in a fast‑paced environment. Ability to multi‑task. Strong organizational and time‑management skills. Computer proficient with the ability to use Microsoft Office. Benefits
Employee Assistance Program with Health Advocate. Well‑being program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan. Pay Range
$11.00 – $27.00 per hour. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong. We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Role Summary
Seasonal
Client Service Professional/Receptionist
means you’ll focus on how to wow clients now and in the future. You’ll answer phones, greet clients, match them with the best‑suited tax professional, schedule appointments, and ensure all client needs are met during service in person, over the phone, or virtually. Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner. Match clients with the best‑suited tax professional for their needs. Schedule clients how they would like to be scheduled. Help ensure all clients’ needs have been met during service both in person, over the phone, or virtually. Maintain office cleanliness and organization of resources with team members. Other duties as assigned. Qualifications
High school diploma or equivalent. Ability to work a flexible schedule and/or in multiple locations. Previous experience in a customer service environment. Experience working in a fast‑paced environment. Ability to multi‑task. Strong organizational and time‑management skills. Computer proficient with the ability to use Microsoft Office. Benefits
Employee Assistance Program with Health Advocate. Well‑being program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with additional eligibility requirements: Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan. Pay Range
$11.00 – $27.00 per hour. H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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