H&R Block
Overview
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as requested to their preferences Help ensure all clients’ needs are met during service, in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications
High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Expertise & Experience
Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office Benefits
Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan Click here to checkout all available benefits Legal notices
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.
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At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. Responsibilities
Answer phones and greet clients in a personalized, friendly, and inviting manner Match clients with the best-suited tax professional for their needs Schedule clients as requested to their preferences Help ensure all clients’ needs are met during service, in person, over the phone, or virtually Maintain office cleanliness and organization of resources with team members Other duties as assigned Qualifications
High school diploma or equivalent Ability to work a flexible schedule and/or in multiple locations Sales/marketing experience Expertise & Experience
Experience working in a fast-paced environment Previous experience in a customer service environment Ability to multi-task Strong organizational and time-management skills Computer proficient with the ability to use Microsoft Office Benefits
Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan Click here to checkout all available benefits Legal notices
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you.
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