Kaizen Labs is hiring: Recruiter in New York

Who Are We? Have you struggled to reserve that coveted summer camping spot at a state park? Wondered why you’re still filling out a paper form at the DMV? Or tried (and failed) to book your favorite pickleball court from your phone? Kaizen Labs is rebuilding the government’s digital front door - bringing modern, people‑first software to the public services millions of Americans rely on every day. From parks &recreation and permitting to licensing and payments, we’re replacing outdated systems with intuitive, beautiful technology designed for residents and the public servants who serve them. Our platform now powers over 50 agencies across 17 states, reaching more than 30 million residents. Recent partners include Maricopa County (AZ), San Bernardino County (CA), and the Cherokee Nation. In Maryland, our platform helped eliminate seven‑mile traffic jams at state parks, saving hundreds of thousands in costs and dramatically improving the visitor experience. Founded in 2022 and based in New York City, Kaizen has raised $35 million from world‑class investors, including NEA, Andreessen Horowitz, Accel, 776, and Carpenter Capital. We’re a team of builders, designers, and operators redefining what it means to serve the public in the digital age - and we’re just getting started. Before you apply… This role is a contract position for 2-3 months. There is potential for it to convert to a full‑time opportunity, dependent on factors such as hiring plans and performance. Please do not apply if you are not open to contract work. The Role We’re looking for a Contract Recruiter to join our growing team during an exciting scaling phase. You’ll play a critical role in building out our hiring pipeline, partnering closely with hiring managers, and ensuring an excellent candidate experience from first touchpoint to offer. This is an opportunity to work in a fast‑paced, collaborative environment, balancing both strategic recruiting and hands‑on coordination while helping shape our growth. Location This is a hybrid role based out of our New York City HQ. Candidates must reside in New York or be able to commute to New York City to work out of our office at least three times a week (Tuesdays - Thursdays). What You’ll Do Own top of funnel sourcing for key roles across the company Partner closely with hiring managers to understand team needs, define roles, and shape hiring strategies. Assist with pipeline tracking, reporting, and hiring metrics. Coordinate interview logistics - including scheduling, candidate communication, and internal alignment - ensuring a seamless and positive experience for both candidates and interviewers. Conduct weekly recruiter calls to share pipeline updates and insights. Identify creative, “outside the box” approaches to attract top talent - from automation tools to unique sourcing strategies. Build and nurture relationships with candidates, ensuring every interaction reflects our values of kindness, empathy, and transparency. Collaborate cross‑functionally with team members and leadership to improve the recruiting and hiring experience. What You’ll Bring 3+ years recruiting experience, ideally in a fast‑growing startup or tech company. Extremely comfortable utilizing LinkedIn Recruiter, Gem, and Asbhy. Comfortable managing both recruiting and coordination tasks in a fast‑paced environment. Excellent communication skills - written, verbal, and interpersonal. A creative problem‑solver who loves building scalable recruiting systems and automating where possible. Someone who leads with empathy, values inclusion, and champions a positive candidate experience. Hourly rate is $38 - $43/hr Kaizen provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our organization. If you need assistance or an accommodation due to a disability, please email us at careers@kaizenlabs.co. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. #J-18808-Ljbffr