Dover Food Retail
Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.
DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.
DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.
Job Title:
Team Lead – Quality
Location:
Richmond, VA
What We Are Looking For The Team Lead - Quality provides leadership and technical direction to a team of hourly inspection associates, ensuring that team members are working safely and productively, and meeting defined production, and quality metrics. Team lead acts proactively to ensure smooth team operations, and ensure effective collaboration within the team.
What You Will Be Responsible For In This Role
Direct daily activities in the work area and allocated Team Resources as required to ensure daily production goals are met.
Perform the task of Inspectors and Techs as resources require.
Partner with department supervisors and managers to establish and communicate Quality performance expectations to assigned team members.
Lead Daily Huddle meetings with a Team
Serve as a technical resource in all critical to Quality areas.
Provide Guidance on Quality Expectations.
Identify non-conformances and communicates with operations and engineering as required to address deficiencies.
Provide team training and Ensures team members receive required task training as appropriate.
Ensure team members work safely and wear required PPE; develops, promotes, and maintains a safe work environment.
Monitor team performance and reports on established metrics.
Ensure thorough handover between shifts for assigned areas.
Identify parts and part descriptions using work order information
Ensure timely and consistent communication with department supervisors/managers regarding employee attendance, performance, time-off requests, issues requiring disciplinary action, accident investigations, etc.
Understand company policies and engages appropriate resources (HR, Safety, etc.) to handle issues that arise.
Assist will developing and implementing quality tools and Guides, (Ex Visual aids, Quality Alerts, Quality processes, etc.)
What are the basic qualifications?
High School Diploma or GED
Minimum two (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications
Able to read and comprehend wiring diagrams, blueprints, parts/component/assembly drawings
What are the preferred qualifications?
ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)
Associates degree and/or certification in technical field
Demonstrated proficiency using precision measurement equipment (i.e., calipers, protractors, micrometers, etc.)
Three (3) years’ experience in a leadership role
Demonstrated ability to operate and prioritize in a fast‑paced, changing environment
Effective communicator; able to communicate verbally and in written format with both front‑line and department leadership
Demonstrates initiative; proactively looks for ways to address and get ahead of issues
Demonstrated track record of driving continuous improvement in assigned areas of responsibility.
Strengths needed for this role:
Customer Focus
Manages Complexity
Decision Quality
Action Oriented
Resourcefulness
Directs Work
Plans and Aligns
Optimizes Work Processes
Ensures Accountability
Drives Results
Collaborates
Interpersonal Savvy
Communicates Effectively
Drives Engagement
Self-Development
Essential Physical/Environmental Requirements
Must be able to operate power and hand tools and perform tasks that require fine motor skills.
May be required to perform specific tasks that involve standing, bending, lifting, pushing, pulling, squatting, or kneeling.
Must be able to lift with or without mechanical aids on a recurring basis (up to 50 lbs).
Work is performed within a production environment, subject to temperature variations, hazardous chemicals, mechanical parts, increased noise levels and dust.
How We Define Our Values and Why You Should Join Our Team: These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.
Collaborative Entrepreneurial Spirit
Winning Through Customers
Respects and Values People
Expectations for Results
High Ethical Standards, Openness, and Trust
What’s in it for you?
Medical, Dental, and Vision
401k Retirement Plan
Flexible Spending
Profit Sharing
Paid Holidays
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Referrals increase your chances of interviewing at Dover Food Retail by 2x
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact BOT@doverfoodretail.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
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DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.
DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.
Job Title:
Team Lead – Quality
Location:
Richmond, VA
What We Are Looking For The Team Lead - Quality provides leadership and technical direction to a team of hourly inspection associates, ensuring that team members are working safely and productively, and meeting defined production, and quality metrics. Team lead acts proactively to ensure smooth team operations, and ensure effective collaboration within the team.
What You Will Be Responsible For In This Role
Direct daily activities in the work area and allocated Team Resources as required to ensure daily production goals are met.
Perform the task of Inspectors and Techs as resources require.
Partner with department supervisors and managers to establish and communicate Quality performance expectations to assigned team members.
Lead Daily Huddle meetings with a Team
Serve as a technical resource in all critical to Quality areas.
Provide Guidance on Quality Expectations.
Identify non-conformances and communicates with operations and engineering as required to address deficiencies.
Provide team training and Ensures team members receive required task training as appropriate.
Ensure team members work safely and wear required PPE; develops, promotes, and maintains a safe work environment.
Monitor team performance and reports on established metrics.
Ensure thorough handover between shifts for assigned areas.
Identify parts and part descriptions using work order information
Ensure timely and consistent communication with department supervisors/managers regarding employee attendance, performance, time-off requests, issues requiring disciplinary action, accident investigations, etc.
Understand company policies and engages appropriate resources (HR, Safety, etc.) to handle issues that arise.
Assist will developing and implementing quality tools and Guides, (Ex Visual aids, Quality Alerts, Quality processes, etc.)
What are the basic qualifications?
High School Diploma or GED
Minimum two (2) years of experience in a quality control/assurance role or other position that requires evaluating product quality against a defined set of specifications
Able to read and comprehend wiring diagrams, blueprints, parts/component/assembly drawings
What are the preferred qualifications?
ASQ Certified Quality Tech/Inspector or other recognized Quality standard (ex: ISO, UL, NSF)
Associates degree and/or certification in technical field
Demonstrated proficiency using precision measurement equipment (i.e., calipers, protractors, micrometers, etc.)
Three (3) years’ experience in a leadership role
Demonstrated ability to operate and prioritize in a fast‑paced, changing environment
Effective communicator; able to communicate verbally and in written format with both front‑line and department leadership
Demonstrates initiative; proactively looks for ways to address and get ahead of issues
Demonstrated track record of driving continuous improvement in assigned areas of responsibility.
Strengths needed for this role:
Customer Focus
Manages Complexity
Decision Quality
Action Oriented
Resourcefulness
Directs Work
Plans and Aligns
Optimizes Work Processes
Ensures Accountability
Drives Results
Collaborates
Interpersonal Savvy
Communicates Effectively
Drives Engagement
Self-Development
Essential Physical/Environmental Requirements
Must be able to operate power and hand tools and perform tasks that require fine motor skills.
May be required to perform specific tasks that involve standing, bending, lifting, pushing, pulling, squatting, or kneeling.
Must be able to lift with or without mechanical aids on a recurring basis (up to 50 lbs).
Work is performed within a production environment, subject to temperature variations, hazardous chemicals, mechanical parts, increased noise levels and dust.
How We Define Our Values and Why You Should Join Our Team: These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It’s our unwavering commitment to maintaining our values that defines who we are as a Company.
Collaborative Entrepreneurial Spirit
Winning Through Customers
Respects and Values People
Expectations for Results
High Ethical Standards, Openness, and Trust
What’s in it for you?
Medical, Dental, and Vision
401k Retirement Plan
Flexible Spending
Profit Sharing
Paid Holidays
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Referrals increase your chances of interviewing at Dover Food Retail by 2x
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact BOT@doverfoodretail.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
#J-18808-Ljbffr