Aimbridge Hospitality
Lions Gate Hotel - Front Desk Supervisor
Aimbridge Hospitality, Madison, Wisconsin, us, 53774
Lions Gate Hotel – Front Desk Supervisor
A
Front Desk Supervisor
plays a critical role in delivering exceptional service and leading the front desk team. Located at
3410 Westover St, Mcclellan, CA, 95652
with a compensation of
$18.00 per hour .
About Us As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests, ensuring every guest feels welcomed and valued during their stay and leading a team to follow that same standard of service excellence.
Key Responsibilities
Guest Interaction:
Greet guests with a friendly and helpful attitude, ensuring check‑ins and check‑outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
Operational Oversight:
Track logs and reports to ensure all processes are followed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Financial Responsibilities:
Stay informed about rates, packages, and promotions, and help maximize room revenue.
Team Leadership:
Foster good communication and teamwork among staff members, and assist in training new associates.
Problem Solving:
Address guest concerns effectively and handle workplace issues efficiently and proactively.
Compliance and Standards:
Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
Technical Skills:
Enter, track, and report information in the brand systems.
Education & Experience
At least 2–3 years of progressive experience in a hotel or related field.
High school diploma or equivalent; college coursework in a related field helpful.
Previous supervisory experience preferred.
Must have a valid driver’s license.
Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Compensation & Benefits
Daily Pay
Medical, Dental, and Vision Coverage
Short‑Term and Long‑Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401(k) Retirement Plan
#J-18808-Ljbffr
A
Front Desk Supervisor
plays a critical role in delivering exceptional service and leading the front desk team. Located at
3410 Westover St, Mcclellan, CA, 95652
with a compensation of
$18.00 per hour .
About Us As the Front Desk Supervisor, you will support our hotel in providing exceptional service to our guests, ensuring every guest feels welcomed and valued during their stay and leading a team to follow that same standard of service excellence.
Key Responsibilities
Guest Interaction:
Greet guests with a friendly and helpful attitude, ensuring check‑ins and check‑outs are smooth and pleasant experiences. Obtain all necessary information when taking reservations and monitor VIP and special guest requests.
Operational Oversight:
Track logs and reports to ensure all processes are followed. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Financial Responsibilities:
Stay informed about rates, packages, and promotions, and help maximize room revenue.
Team Leadership:
Foster good communication and teamwork among staff members, and assist in training new associates.
Problem Solving:
Address guest concerns effectively and handle workplace issues efficiently and proactively.
Compliance and Standards:
Lead by example and follow all standards and regulations to encourage safe and efficient hotel operations.
Technical Skills:
Enter, track, and report information in the brand systems.
Education & Experience
At least 2–3 years of progressive experience in a hotel or related field.
High school diploma or equivalent; college coursework in a related field helpful.
Previous supervisory experience preferred.
Must have a valid driver’s license.
Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
Compensation & Benefits
Daily Pay
Medical, Dental, and Vision Coverage
Short‑Term and Long‑Term Disability Income
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401(k) Retirement Plan
#J-18808-Ljbffr