CBRE
Workplace Experience Coordinator – Boston, MA
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Workplace Experience Coordinator – Boston, MA
role at
CBRE .
Location: Boston, MA.
Be among the first applicants.
About The Role As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world‑class customer service experience to employees and guests of a designated building.
What You’ll Do
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Answer the telephone in a professional manner. Create presentations and speak to various‑sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed and coordinate workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co‑workers. Provide solutions in a professional customer‑service‑driven manner.
Organize and manage on‑site events, including securing event space, setting up and tearing down, and delivering supplies.
Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Use existing procedures to solve straightforward problems while exercising limited discretion.
What You’ll Need
High School Diploma or GED with up to 2 years of job‑related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products.
Strong organizational skills with an inquisitive mindset.
Minimum of 3–4 years of front‑desk, concierge, customer‑service, or other hospitality experience.
Open and flexible work schedules.
Ability to comprehend and interpret instructions, and ask clarifying questions.
Comfortable engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
High level of attention to detail and strong verbal and written skills.
Ability to perform tasks requiring significant walking and physical effort, including standing for extended periods, reaching, bending, stooping, pushing, pulling, and lifting up to 40 lbs.
Why CBRE? A culture of respect, integrity, service, and excellence crafts our approach to every opportunity. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $50,000 annually and the maximum is $55,000 annually. This role provides benefits including 401(K), dental, health, life, and vision insurance.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or phone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Referrals increase your chances of interviewing at CBRE by 2×.
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Boston, MA .
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Workplace Experience Coordinator – Boston, MA
role at
CBRE .
Location: Boston, MA.
Be among the first applicants.
About The Role As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world‑class customer service experience to employees and guests of a designated building.
What You’ll Do
First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
Answer the telephone in a professional manner. Create presentations and speak to various‑sized groups.
Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
Manage janitorial or maintenance work orders as needed and coordinate workplace services including mail, office supply services, and onboarding.
Acknowledge inquiries or complaints from employees, guests, and co‑workers. Provide solutions in a professional customer‑service‑driven manner.
Organize and manage on‑site events, including securing event space, setting up and tearing down, and delivering supplies.
Follow property‑specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
Coordinate with vendors who supply services or goods to the workplace.
Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
Use existing procedures to solve straightforward problems while exercising limited discretion.
What You’ll Need
High School Diploma or GED with up to 2 years of job‑related experience.
Ability to follow basic work routines and standards in the application of work.
Communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products.
Strong organizational skills with an inquisitive mindset.
Minimum of 3–4 years of front‑desk, concierge, customer‑service, or other hospitality experience.
Open and flexible work schedules.
Ability to comprehend and interpret instructions, and ask clarifying questions.
Comfortable engaging with new people with a warm demeanor, being able to assess circumstances, empathize, and offer help.
High level of attention to detail and strong verbal and written skills.
Ability to perform tasks requiring significant walking and physical effort, including standing for extended periods, reaching, bending, stooping, pushing, pulling, and lifting up to 40 lbs.
Why CBRE? A culture of respect, integrity, service, and excellence crafts our approach to every opportunity. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $50,000 annually and the maximum is $55,000 annually. This role provides benefits including 401(K), dental, health, life, and vision insurance.
Equal Employment Opportunity CBRE has a long‑standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or phone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).
Referrals increase your chances of interviewing at CBRE by 2×.
Get notified about new Workplace Coordinator jobs in
Boston, MA .
#J-18808-Ljbffr