Wise Equation Solutions Inc.
Systems Analyst (DocuSign platform) - Need Local Candidate to Austin, TX
Wise Equation Solutions Inc., Austin, Texas, us, 78716
Systems Analyst (DocuSign platform) - Need Local Candidate to Austin, TX
Will support and maintain the DocuSign platform, including eSignature, Contract Lifecycle Management (CLM), Notary, and other DocuSign capabilities. This role will be instrumental in ensuring seamless contract workflows, maintaining system integrity, and driving vendor accountability. The ideal candidate will have experience in enterprise contract systems, vendor coordination, and governance best practices.
Pay Range $45.00/hr - $50.00/hr
Key Responsibilities
Document and maintain DocuSign platform support, including eSignature, CLM, Notary, and other capabilities
Maintain deep technical knowledge of all DocuSign capabilities
Administer and configure DocuSign CLM workflows, smart rules, eForms, and automation tools
Provide technical support and training to business users across divisions (e.g., CSD, ROW, PEPS, PRO, etc.)
Be well‑versed in integration capabilities with other platforms such as Salesforce
Monitor system performance and coordinate with DocuSign on release notes, feature updates, and ticket resolution
Maintain security protocols and integration standards for all integrations with other systems
Contract Oversight & Governance
Collaborate with the CLM Steering Committee and user groups to align business logic and workflow configurations
Support contract review and approval processes for AFAs, ILAs, IACs, POs, and other agreement types
Ensure compliance with TxDOT's confidentiality and evaluation protocols during vendor selection and contract execution
Serve as liaison between the client and DocuSign vendor representatives for strategic planning and issue resolution
Track and report on DocuSign ticket volumes, usage metrics, and integration opportunities
Coordinate contract renewals, add‑ons (e.g., DocuSign Monitor), and funding allocations with procurement and finance teams
Qualifications
5+ years of experience with DocuSign eSign, CLM or similar contract management platforms
Strong understanding of enterprise IT governance, vendor relations, and contract lifecycle processes
Excellent communication, documentation, and stakeholder engagement skills
Bachelor's degree in Information Systems, Business Administration, or a related discipline
Experience with Active Directory, ticketing, and CLM integration tools
Knowledge of cybersecurity protocols related to SaaS platforms
Ability to lead training sessions and contribute to the Center of Excellence initiatives
Job Details
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Other
Industries: Government Relations Services
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Pay Range $45.00/hr - $50.00/hr
Key Responsibilities
Document and maintain DocuSign platform support, including eSignature, CLM, Notary, and other capabilities
Maintain deep technical knowledge of all DocuSign capabilities
Administer and configure DocuSign CLM workflows, smart rules, eForms, and automation tools
Provide technical support and training to business users across divisions (e.g., CSD, ROW, PEPS, PRO, etc.)
Be well‑versed in integration capabilities with other platforms such as Salesforce
Monitor system performance and coordinate with DocuSign on release notes, feature updates, and ticket resolution
Maintain security protocols and integration standards for all integrations with other systems
Contract Oversight & Governance
Collaborate with the CLM Steering Committee and user groups to align business logic and workflow configurations
Support contract review and approval processes for AFAs, ILAs, IACs, POs, and other agreement types
Ensure compliance with TxDOT's confidentiality and evaluation protocols during vendor selection and contract execution
Serve as liaison between the client and DocuSign vendor representatives for strategic planning and issue resolution
Track and report on DocuSign ticket volumes, usage metrics, and integration opportunities
Coordinate contract renewals, add‑ons (e.g., DocuSign Monitor), and funding allocations with procurement and finance teams
Qualifications
5+ years of experience with DocuSign eSign, CLM or similar contract management platforms
Strong understanding of enterprise IT governance, vendor relations, and contract lifecycle processes
Excellent communication, documentation, and stakeholder engagement skills
Bachelor's degree in Information Systems, Business Administration, or a related discipline
Experience with Active Directory, ticketing, and CLM integration tools
Knowledge of cybersecurity protocols related to SaaS platforms
Ability to lead training sessions and contribute to the Center of Excellence initiatives
Job Details
Seniority level: Mid‑Senior level
Employment type: Contract
Job function: Other
Industries: Government Relations Services
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