Food & Beverage Assistant Manager

* Perform all job positions needed to operate a Food and Beverage location from food prep, drink prep, bussing, serving, cash register, etc.* Deliver a memorable guest experience through exceptional customer service* Perform job responsibilities with a creative flair that elevates the exhibition narrative* Assist in the hiring and training of staff to provide a memorable and uniquely Meow Wolf level of service to guests* Enforce proper cash management protocols by delivering POS training to staff and following company policies for cash handling and cash room compliance* Manage labor, productivity, quality control, and safety measures as established and set for site* Carry out supervisory responsibilities in accordance with company policies and applicable laws* Assist in planning and supporting promotional and special events in the venue, lounge, art gallery, corporate events, etc.* Maintain all vendor and community relationships* Assist in leading, developing, and managing a F&B team that encourages high Guest Service with talent growth and development* Actively listen to and resolve complaints* Work with the Scheduling Manager to ensure schedules are efficient and effective* Set and maintain high standards of organization and cleanliness throughout the food and beverage locations including safe food handling* Respond to injuries and emergencies appropriately* Restock and replenish F&B inventory and supplies* Work with the F&B Manager on inventory management and purchasing* Remain knowledgeable on menu offerings and make recommendations based on guest preferences* Collaborate with other team members to create and maintain a pleasant environment for guests* Ensure staff is in compliance with all food and beverage regulations* Must be 21 years of age or older* Minimum 3 years management experience in entertainment/hospitality/operations environment* Proven work experience as an F&B Assistant Manager, Bar Assistant Manager, Assistant Food Manager or similar role* Hands-on experience with point-of-sale systems* Proven experience managing and achieving budgets* Extensive knowledge of food service, liquor, bartending and service protocols* Strong service skills and welcoming demeanor required* Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays* Prior experience with point-of-sales systems* Prior work experience in a retail, museum, theme park, recreation facility, or other public space* Adult + Child + Infant CPR, AED, and First Aid certification* TIPS Certification* Prior experience with visual merchandising* Bilingual, especially but not limited to English and Spanish* Desired Characteristics and Qualities for all Team Members:* Embrace and exemplify Meow Wolf Culture* Be enthusiastic about work and creating a transcendental guest experience* Listen and communicate with compassion and positivity* Demonstrate flexibility and receptiveness to change* Willing to work outside comfort zone to assist guests or fellow team members* Maintain professional courtesy and behavior at all times* Be a “People Person” - friendly, understanding, compassionate, positive* Moving in different positions to accomplish tasks in various environments including tight and confined spaces* Remaining in a stationary position for prolonged periods* Repeating motions that may include the wrists, hands and/or fingers* Positioning or moving objects up to 50 pounds**INCLUSION**:

Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are **committed** to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.* Medical Insurance options: PPO & HDHP\** Dental and Vision Insurance\** HSA, HRA, and FSA options\** 401k Retirement Plan* Company paid Life Insurance Policy and Disability Coverage(s)\** Voluntary Critical Illness and Life Insurance Policies\** Company Paid Employee Assistance Program* Paid Parental Leave for 12 weeks* Discount off Meow Wolf Gift Shop Merch and Cafes* Admission to Meow Wolf attractions for employees and guests #J-18808-Ljbffr