Annapolis Orthodontics
Orthodontic Treatment Coordinator/Sales Consultant
Annapolis Orthodontics, Annapolis, Maryland, United States, 21403
Position Title : Orthodontic Treatment Coordinator/Sales Consultant
Employee Status : Non-Exempt
Position Summary : The Orthodontic Treatment Coordinator/Sales Consultant plays a vital role in driving practice growth by guiding patients through their orthodontic treatment journey. This position combines sales, education, and relationship-building with a patient-focused approach. You’ll be the first point of contact for new patients, walk them through their orthodontic options, review financials, and help them say “yes” to starting treatment.
Key Responsibilities : ●
Patient Consultations Welcome and build rapport with new patients and families. Take patient photos, x-rays, and scans accurately and efficiently. Present treatment options and clearly explain the benefits of orthodontics. Support the doctor during exams and relay treatment recommendations. ●
Sales & Case Acceptance : Present financial options and payment plans confidently. Follow up with prospective patients who haven’t yet started treatment. Track and achieve monthly goals. ● Communication & Coordination : Serve as the main point of contact for new patients. Communicate effectively with clinical staff to ensure a seamless patient experience. Maintain organized patient notes and follow-up tasks in the practice software. ●
Education & Relationship Building : Educate patients and parents about the value and process of orthodontic treatment. Build lasting relationships that encourage referrals and positive reviews. ●
Professional Representation : Uphold the practice’s image and core values in every interaction. Complies with HIPAA, OSHA, and all applicable federal, state, and local regulations.
Ideal Candidate : ● Warm, approachable and able to build rapport quickly. ● Strong background in sales, hospitality, fitness, retail, or service industries. ● Excellent communicator with genuine warmth, empathy, and professionalism. ● Confidently present treatment options and fees, helping patients make informed decisions. ● Collaborate effectively with patients and team members, demonstrating reliability, a positive attitude, and strong interpersonal skills. ● Exceptional organizational skills, effective time management, and consistent attention to detail. ● High level of integrity and discretion when handling sensitive information.
Preferred : ● X-ray certification ● Experience in a dental or orthodontic setting. (Training provided)
What We Offer : ● 4-day work week (Monday-Thursday) 7:45am-4:15pm ● Uniforms provided ● Paid vacation time ● Paid sick time ● Health insurance benefits ● 401K with employer match ● Continuing Education ● A fun, positive, and supportive environment
Position Summary : The Orthodontic Treatment Coordinator/Sales Consultant plays a vital role in driving practice growth by guiding patients through their orthodontic treatment journey. This position combines sales, education, and relationship-building with a patient-focused approach. You’ll be the first point of contact for new patients, walk them through their orthodontic options, review financials, and help them say “yes” to starting treatment.
Key Responsibilities : ●
Patient Consultations Welcome and build rapport with new patients and families. Take patient photos, x-rays, and scans accurately and efficiently. Present treatment options and clearly explain the benefits of orthodontics. Support the doctor during exams and relay treatment recommendations. ●
Sales & Case Acceptance : Present financial options and payment plans confidently. Follow up with prospective patients who haven’t yet started treatment. Track and achieve monthly goals. ● Communication & Coordination : Serve as the main point of contact for new patients. Communicate effectively with clinical staff to ensure a seamless patient experience. Maintain organized patient notes and follow-up tasks in the practice software. ●
Education & Relationship Building : Educate patients and parents about the value and process of orthodontic treatment. Build lasting relationships that encourage referrals and positive reviews. ●
Professional Representation : Uphold the practice’s image and core values in every interaction. Complies with HIPAA, OSHA, and all applicable federal, state, and local regulations.
Ideal Candidate : ● Warm, approachable and able to build rapport quickly. ● Strong background in sales, hospitality, fitness, retail, or service industries. ● Excellent communicator with genuine warmth, empathy, and professionalism. ● Confidently present treatment options and fees, helping patients make informed decisions. ● Collaborate effectively with patients and team members, demonstrating reliability, a positive attitude, and strong interpersonal skills. ● Exceptional organizational skills, effective time management, and consistent attention to detail. ● High level of integrity and discretion when handling sensitive information.
Preferred : ● X-ray certification ● Experience in a dental or orthodontic setting. (Training provided)
What We Offer : ● 4-day work week (Monday-Thursday) 7:45am-4:15pm ● Uniforms provided ● Paid vacation time ● Paid sick time ● Health insurance benefits ● 401K with employer match ● Continuing Education ● A fun, positive, and supportive environment