Receptionist
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About the Company
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
Typical Day
Helping others is what we do best here. You will see the impact of your work firsthand by inspiring people to make confident, informed decisions about their lives, careers, and money. As a seasonal Client Service Professional/Receptionist, you’ll focus on how to wow clients now and in the future.
Qualifications
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Responsibilities
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best‑suited tax professional for their needs
- Schedule clients as they prefer
- Ensure all client needs have been met during service, whether in person, over the phone, or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Expertise
- Experience working in a fast‑paced environment
- Previous experience in a customer service environment
- Ability to multi‑task
- Strong organizational and time‑management skills
- Computer proficiency with Microsoft Office
Benefits
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
- Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (subject to eligibility requirements)
- See all available benefits
Community
At H&R Block we remain committed to building a connected culture—trust, care, and connection guide how we work together to create a safe, authentic work environment where everyone belongs.
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Administrative
Industries
Retail
H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you’re looking to make an impact, H&R Block is the place for you.
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