Capital One
Manager - Interview Strategy & Logistics
Capital One, Richmond, Virginia, United States, 23214
Manager - Interview Strategy & Logistics
Capital One's interview Strategy & Logistics (ISL) team is a critical service provider for Talent Acquisition (TA) and their goal of attracting top talent to change banking for good. ISL focuses on delivering a great candidate experience, providing trusted interview reads for hiring managers, and engaging our interviewers. We're looking for a dynamic and strategic team leader to continue building on momentum to implement high-impact changes in TA.
As an ISL Manager, you will lead and develop a team that delivers logistical requirements for candidate interviews, including facilitation and scheduling across the enterprise. You'll leverage data and insights to drive the strategy for interviewer supply and demand planning and quarterly interview scheduling, and will monitor progress, emerging needs, and risks. This role is key to ensuring operational excellence and achieving business goals, while providing best-in-class customer experiences to our recruiting partners, business partners, and candidates.
General Responsibilities:
Influencing across multiple cross‑functional teams, client organizations while collaborating on solutions that achieve shared results
Create, monitor and analyze data that drive improvements, and enhance value
Serve as an Interview Strategy and Logistics Subject Matter Expert for internal and external teams and stakeholders
Communicate effectively with diverse groups and collaborate/influence partners at various levels
Deliver people‑focused initiatives and strategies that maintain high levels of team and individual morale through change and development
Drive individual, team and department efficiency and productivity through effective operational, people, and performance management practices
Coach team in the resolution of problems, develop training and utilize external networks and resources appropriately to grow talent and skills
Deliver staffing and budget management practices that ensure consistent capacity alignment and service level delivery
Desired Skills and Capabilities:
Strong collaboration, teamwork, and interpersonal skills
Highly motivated, proactive, flexible, and results‑oriented
Possess the confidence and poise to influence various internal and senior stakeholders
Embrace a Product mindset (e.g., data‑driven, outcome‑ and customer‑focused, tech savvy, strong business acumen, bias towards action)
Strong verbal/written communication (e.g., active listening, leader presentations)
Strong analytical skills (e.g., strategically & creatively solve problems through frameworks & data)
High integrity to deal with confidential and sensitive topics
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 3 years of People Management experience
At least 3 years of Human Resources or Business experience
Preferred Qualifications:
Bachelor's Degree
5+ years of People Management experience
1+ year of experience in Process Management
1+ year of work experience in interview scheduling management or interviewer supply management
1+ year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $126,700 - $144,600 for HR Specialist Richmond, VA: $115,200 - $131,500 for HR Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. \ Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Email: Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.
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Capital One's interview Strategy & Logistics (ISL) team is a critical service provider for Talent Acquisition (TA) and their goal of attracting top talent to change banking for good. ISL focuses on delivering a great candidate experience, providing trusted interview reads for hiring managers, and engaging our interviewers. We're looking for a dynamic and strategic team leader to continue building on momentum to implement high-impact changes in TA.
As an ISL Manager, you will lead and develop a team that delivers logistical requirements for candidate interviews, including facilitation and scheduling across the enterprise. You'll leverage data and insights to drive the strategy for interviewer supply and demand planning and quarterly interview scheduling, and will monitor progress, emerging needs, and risks. This role is key to ensuring operational excellence and achieving business goals, while providing best-in-class customer experiences to our recruiting partners, business partners, and candidates.
General Responsibilities:
Influencing across multiple cross‑functional teams, client organizations while collaborating on solutions that achieve shared results
Create, monitor and analyze data that drive improvements, and enhance value
Serve as an Interview Strategy and Logistics Subject Matter Expert for internal and external teams and stakeholders
Communicate effectively with diverse groups and collaborate/influence partners at various levels
Deliver people‑focused initiatives and strategies that maintain high levels of team and individual morale through change and development
Drive individual, team and department efficiency and productivity through effective operational, people, and performance management practices
Coach team in the resolution of problems, develop training and utilize external networks and resources appropriately to grow talent and skills
Deliver staffing and budget management practices that ensure consistent capacity alignment and service level delivery
Desired Skills and Capabilities:
Strong collaboration, teamwork, and interpersonal skills
Highly motivated, proactive, flexible, and results‑oriented
Possess the confidence and poise to influence various internal and senior stakeholders
Embrace a Product mindset (e.g., data‑driven, outcome‑ and customer‑focused, tech savvy, strong business acumen, bias towards action)
Strong verbal/written communication (e.g., active listening, leader presentations)
Strong analytical skills (e.g., strategically & creatively solve problems through frameworks & data)
High integrity to deal with confidential and sensitive topics
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 3 years of People Management experience
At least 3 years of Human Resources or Business experience
Preferred Qualifications:
Bachelor's Degree
5+ years of People Management experience
1+ year of experience in Process Management
1+ year of work experience in interview scheduling management or interviewer supply management
1+ year of data analysis experience conducting analyses to translate metrics, research, and trends into strategy
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $126,700 - $144,600 for HR Specialist Richmond, VA: $115,200 - $131,500 for HR Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Incentives could be discretionary or non‑discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. \ Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901‑4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Email: Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third‑party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace.
#J-18808-Ljbffr