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Leasing Specialist (Lease-Up Opportunity) - Houston, TX

VetJobs, Houston, Texas, United States, 77246

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Leasing Specialist (Lease-Up Opportunity) - Houston, TX Full‑Time in Houston, TX - Sales - $18.00 - $22.00 / hr

About Sentral Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights – we call it Home+. Our one‑of‑a‑kind communities offer unrivaled locations, innovative tech‑enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon. Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.

Position Overview And Responsibilities At Sentral, we are building a team of people‑first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can‑do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution‑oriented, and have strong ownership of their work. The Sales Specialist is on the front lines in assuring our residents feel loved from first point of contact and through the entire lifecycle. Sales Specialists are empowered to guarantee a positive and fluid experience by working to save our customers’ most valuable commodity, time.

This especially skilled person is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent. Sales Specialists are also responsible for marketing the property, preparing lease documents and screening prospective residents to qualify them.

This is an in‑person position located on‑site of the property.

What You’ll Do

Uphold Sentral’s standards, best practices, policies and procedures, and value of excellence in customer service

Establish rapport with residents and guests so they always feel loved

Oversee the daily leasing responsibilities of the community in accordance with company policies and standards

Oversee and coordinate welcoming new residents and guests

Assist with office management and clerical tasks

Record and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed manner

Complete opening and closing procedures

Complete lease applications and assist with verification of application information; inform prospective residents of results

Inform maintenance team of any need for repair or cleaning

Maintain and store documentation effectively

Liaise with residents and guests to provide information and address their questions and concerns

Advertise available homes and conduct property tours as part of marketing activities

Maintain Availability List and Status Report, determine the termination date of lease rentals

Conduct market analysis and prepare market surveys

Prepare leasing activity reports and market survey reports on a regular basis for submission to corporate and ownership groups

Ensure that follow‑up telephone calls are made to all qualified unclosed traffic within 24 hours

Assist Marketing Department in organizing and creating resident functions and newsletters

Accept rent payments, security deposits and other applicable fees

Follow all local, city and federal regulations

Maintain compliance with Fair Housing requirements and all applicable laws, codes and ordinances

Assist in conducting market surveys and shop competitive communities

Perform other related duties and assignments as needed and assigned

Free‑form Highlights

The following requirements are intended to reflect the expected work environment and physical demands of the role. Candidate must be able to perform the following activities with or without reasonable accommodation to be successful in the role:

Work in a space that includes indoor and outdoor spaces, with and without covering

Move throughout the property for extended periods of time

Transport boxes and equipment weighing up to 20 pounds

Communicate with other persons in the building

Observe details in surrounding areas and on a screen

Auto req ID 458724BR

Minimum Education Required High School/GED

Job Category Sales

Additional Qualifications/Responsibilities

High School Diploma or equivalent required; some college preferred

Minimum of one‑year of experience in a customer service–related industry and one‑year of apartment leasing experience (lease‑up experience preferred) or a combination of accounting skills/education with customer service experience is preferred

Must possess strong attention to detail

Knowledge of established leasing practices and procedures

Demonstrated ability to support and contribute to community team

Strong oral and written communication skills

Great time management skills

Strong decision‑making and problem‑solving skills

Computer literate with capability in email, MS Office and related communication tools

Willingness to participate in training in order to comply with new or existing laws

Demonstrated ability to diffuse and respond to customer concerns to avoid escalation of the problem

Ability to work a flexible schedule, including evenings and weekends

Community Team Perks + Benefits

Health & Wellness: We offer multiple medical, dental, and vision health plan options that begin the first month after your start date! There is one fully company‑paid plan (no monthly premiums for you)*, and HSA and FSA options to set aside pre‑tax dollars.

Premiums apply for spouse, dependent, or family coverage plans.

Invest in Your Future: Eligible after just three months of employment, we offer a 401(k) with a 4% company match to help you reach your savings goals.

Time Off That Grows with You: In addition to 11 paid holidays, Sentral offers 8 different types of paid time off (PTO) to meet all of life's demands. These 8 types of PTO include personal days that have no waiting period to use, one floating holiday each year, Enrichment Hours for volunteering or career development, and more!

Travel Discount: Team members (and their friends and families) receive travel discounts when they stay at a Sentral community.

Deep Savings: All team members are Sentral receive discounted rates on pet insurance, attractions, rental cars, shows, events, and more!

Requirements Work in a space that includes indoor and outdoor spaces, with and without covering. Move throughout the property for extended periods of time. Transport boxes and equipment weighing up to 20 pounds. Communicate with other persons in the building. Observe details in surrounding areas and on a screen.

City Houston

State Texas

Job Code Hospitality_ Hospitality

Affiliate Sponsor Sentral

Seniority level

Entry

level

Employment type

Full‑time

Job function

Sales and Management

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