Canon USA
Responsible for prompt delivery of various on‑site work assignments, providing customer service and ultimately customer satisfaction.
Main Responsibilities
Promptly inform supervisor of potential problems or customer concerns.
Promptly review and respond to management and client requests via emails, phone calls, text messages and verbal communication.
Strong focus on providing good customer service.
Contribute to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
Attend cross‑functional trainings to ensure ability to provide coverage when short‑staffed.
Site responsibility and location of coverage may change based on client and/or division needs.
Mail / Courier Services
Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
Track courier and accountable items (FedEx, UPS, Certified Mail, etc).
Research and route unidentified and generic mail.
Receive, log, deliver and track messenger items.
Respond to customer requests.
Perform routine upkeep of equipment.
Record and track customer inquiries and fulfillment of requests.
About You: The Skills & Expertise You Bring Please note: this is a customer‑facing role, and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination and other measures relating to COVID‑19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
Basic computer skills/technical knowledge.
Ability to multitask and prioritize in order to meet deadlines.
Good customer service and communication skills.
Ability to work with minimal supervision.
Ability to work overtime as needed.
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
May require driving between multiple client locations, may also require a personal vehicle (valid driver’s license and acceptable driving record necessary).
Ability to lift up to 50 lbs.
Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Compensation We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
Benefits & Perks
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
Company Overview Kanji: Kyosei philosophy of social and environmental responsibility. Canon is a global digital imaging leader with an unparalleled reputation for quality and innovation.
#J-18808-Ljbffr
Main Responsibilities
Promptly inform supervisor of potential problems or customer concerns.
Promptly review and respond to management and client requests via emails, phone calls, text messages and verbal communication.
Strong focus on providing good customer service.
Contribute to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
Attend cross‑functional trainings to ensure ability to provide coverage when short‑staffed.
Site responsibility and location of coverage may change based on client and/or division needs.
Mail / Courier Services
Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
Track courier and accountable items (FedEx, UPS, Certified Mail, etc).
Research and route unidentified and generic mail.
Receive, log, deliver and track messenger items.
Respond to customer requests.
Perform routine upkeep of equipment.
Record and track customer inquiries and fulfillment of requests.
About You: The Skills & Expertise You Bring Please note: this is a customer‑facing role, and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination and other measures relating to COVID‑19.
HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
Basic computer skills/technical knowledge.
Ability to multitask and prioritize in order to meet deadlines.
Good customer service and communication skills.
Ability to work with minimal supervision.
Ability to work overtime as needed.
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
May require driving between multiple client locations, may also require a personal vehicle (valid driver’s license and acceptable driving record necessary).
Ability to lift up to 50 lbs.
Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
Compensation We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
Benefits & Perks
Employee referral bonus
Employee discounts
“Dress for Your Day” attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can’t get anywhere else
Company Overview Kanji: Kyosei philosophy of social and environmental responsibility. Canon is a global digital imaging leader with an unparalleled reputation for quality and innovation.
#J-18808-Ljbffr