Brainlab
Biomedical Engineer (Application Consultant)
Brainlab, Irvine, California, United States, 92713
Biomedical Engineer (Application Consultant)
Join to apply for the
Biomedical Engineer (Application Consultant)
role at
Brainlab Biomedical Engineer (Application Consultant)
3 days ago Be among the first 25 applicants Join to apply for the
Biomedical Engineer (Application Consultant)
role at
Brainlab Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we’re dedicated to making an impact.
Sound like you?
Join and grow with us.
Job Description
Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Image Guided Surgery (IGS) efficiency and usage. Analyze and resolve regional system issues through detailed analysis and utilization of critical thinking via technical training & documentation. Act as regional escalation point and escalate issues in a timely manner. Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services. Utilize expertise and customer’s feedback to provide plans to improve the quality improvement process. Act as primary customer liaison, maintaining and managing site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc. Collaborate and strategize with the Account Managers in your region, evaluating customer situations, open sales projects, and identifying and referring sales leads. Leverage technical expertise to distribute knowledge throughout the team. Manage knowledge transfer of new developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis. Promote Brainlab Support best practices and identify & rectify knowledge gaps within the team. Promote IGS products and services to surgeons at trade shows, including the development of reference sites. Report and document complaints per Complaint Handling Standard Operating Procedure (SOP). Salary Range 70-90K. Notwithstanding the foregoing, nothing in this job description alters your at-will employment status. Additional duties may be assigned in the discretion of Brainlab.
Qualifications
B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience. 1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred. 1-2 years minimum customer service experience preferred. Knowledge of surgical procedures, anatomy and medical terminology preferred. Proficient in the use of PC software applications including Microsoft Office. Self-motivated, detail oriented and a proven history of ability to make independent decisions.
Additional Information
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at: www.brainlab.com
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to us.hr@brainlab.com. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Brainlab by 2x Get notified about new Biomedical Engineer jobs in
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Join to apply for the
Biomedical Engineer (Application Consultant)
role at
Brainlab Biomedical Engineer (Application Consultant)
3 days ago Be among the first 25 applicants Join to apply for the
Biomedical Engineer (Application Consultant)
role at
Brainlab Brainlab revolutionized digital medical technology with the introduction of software for radiosurgery and surgical navigation. Today, Brainlab is an industry leader in digital surgery, radiotherapy and integrated operating rooms.
Serving physicians, medical professionals and patients in 6,000+ hospitals in 121 countries, we’re transforming healthcare to improve the lives of patients everywhere.
We employ over 2,000 people in 25 locations worldwide. Close-knit teams made of talented, curious and authentic people are working together toward a common goal.
Together we’re dedicated to making an impact.
Sound like you?
Join and grow with us.
Job Description
Provide on-site consulting and guidance to physicians and Operating Room (OR) personnel by evaluating options and problem-solving during surgery in order to maximize Image Guided Surgery (IGS) efficiency and usage. Analyze and resolve regional system issues through detailed analysis and utilization of critical thinking via technical training & documentation. Act as regional escalation point and escalate issues in a timely manner. Educate/train physicians and hospital personnel, including OR staff, Radiology, Central Sterile Processing, Biomedical and Information Technologies staff, on the use of IGS products and services. Utilize expertise and customer’s feedback to provide plans to improve the quality improvement process. Act as primary customer liaison, maintaining and managing site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue via the sale of service contracts, spare/wear parts, upgrades, etc. Collaborate and strategize with the Account Managers in your region, evaluating customer situations, open sales projects, and identifying and referring sales leads. Leverage technical expertise to distribute knowledge throughout the team. Manage knowledge transfer of new developments regarding Brainlab and competitive IGS products and services via ongoing training and individual research and analysis. Promote Brainlab Support best practices and identify & rectify knowledge gaps within the team. Promote IGS products and services to surgeons at trade shows, including the development of reference sites. Report and document complaints per Complaint Handling Standard Operating Procedure (SOP). Salary Range 70-90K. Notwithstanding the foregoing, nothing in this job description alters your at-will employment status. Additional duties may be assigned in the discretion of Brainlab.
Qualifications
B.S. in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing or equivalent experience. 1-3 years minimum of experience in a technical support role for a healthcare company or provider preferred. 1-2 years minimum customer service experience preferred. Knowledge of surgical procedures, anatomy and medical terminology preferred. Proficient in the use of PC software applications including Microsoft Office. Self-motivated, detail oriented and a proven history of ability to make independent decisions.
Additional Information
In return for the experiences listed above we will provide a business casual environment, competitive compensation package including medical, dental, life, LTD, STD, and matching 401k benefits and much more.
Visit us at: www.brainlab.com
Brainlab, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Brainlab participates in E-Verify, more information can be found here. To also review the EEO Law Poster, please click here.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to us.hr@brainlab.com. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Full-time Job function
Job function Research, Analyst, and Information Technology Industries Medical Equipment Manufacturing Referrals increase your chances of interviewing at Brainlab by 2x Get notified about new Biomedical Engineer jobs in
Irvine, CA . Biomedical Technician / Respiratory Equipment
Fountain Valley, CA $24.00-$32.00 4 months ago 2026 Summer Intern - Biomedical Engineering - California
Specialist Series – Biomedical Engineering / Other
Mechanical Engineer - Medical Devices Design
Irvine, CA $105,000.00-$131,300.00 1 day ago Director Biomedical Engineering-Full Time
Orange County, CA $59,625.00-$99,375.00 1 year ago Distinguished Control Engineer – Algorithm Development (Medical Devices)
Senior Research And Development Engineer- Medical Device/ Pharma
Product Safety Engineer III - Medical Devices (Irvine)
Irvine, CA $100,000.00-$123,000.00 2 weeks ago Postdoctoral Scholars – Biomedical Engineering / Other
Irvine, CA $130,000.00-$170,000.00 2 months ago Distinguished Control Engineer Algorithm Development (Medical Devices)
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Irvine, CA $155,900.00-$257,300.00 2 months ago Staff Engineer, Design Quality - Inari Medical
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Irvine, CA $124,700.00-$205,800.00 4 weeks ago Sr. R&D Electrical/Biomedical Engineer (Local Candidates Only)
Irvine, CA $110,000.00-$160,000.00 1 week ago Distinguished Control Engineer – Algorithm Development (Medical Devices)
Irvine, CA $155,900.00-$257,300.00 2 months ago Product Quality Engineer – NPI (Medical Device Industry - Local Candidates Only)
Irvine, CA $90,000.00-$120,000.00 1 week ago Fullerton, CA $80,000.00-$130,000.00 20 hours ago Fullerton, CA $80,000.00-$130,000.00 2 weeks ago Principal Engineer – Reinforcement Learning for Medical Device
Irvine, CA $124,700.00-$205,800.00 3 weeks ago Fullerton, CA $80,000.00-$130,000.00 3 days ago Fullerton, CA $100,000.00-$120,000.00 1 week ago Senior Principal Engineer – Algorithm Development (Medical Devices)
Irvine, CA $124,700.00-$205,800.00 1 month ago Irvine, CA $137,000.00-$235,750.00 6 days ago Irvine, CA $160,000.00-$200,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr