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Chick-fil-A

General Manager

Chick-fil-A, Layton, Utah, United States, 84041

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General Manager Chick-fil-A at Layton Hills Mall is in charge of managing the day-to-day operations of the entire restaurant. The leader is required to have excellent organizational, managerial, and decision making skills as he or she will be responsible for managing many employees at one time as well as multi-tasking. The manager is responsible for helping to set the vision for the restaurant, increase sales/profits and ensure a second mile experience for all guests. Wage is $15 - $18 per hour depending on experience. Must be able to work 25-40 hours.

Responsibilities:

Ensures food safety standards are understood and followed in each area of the restaurant

Responsible for all operational aspects of back of house

Ensures food is prepped, held, and served according to Chick-fil-A standards

Catering orders are planned for and prepared properly and on time

Consults with People Director to ensure back of house is appropriately staffed to meet business needs

Helps execute the vision, purpose, and uphold the core values of the restaurant

Ensures BOH schedule is being done correctly and monitors weekly labor numbers

Oversees speed of service as it pertains to BOH

Ensures SAFE daily critical is being done

Aware of inventory levels and current state

Responsible for food gap and food cost management as it pertains to BOH

Goals:

Net Profit

Food Cost and IPO

CEM:

OSAT

Taste

Speed of service

People & FOH Director (Tyler Thompson)

Qualifications:

Humble; possesses a servant-spirit

Hungry; goal-oriented doer; drive their own development

Ownership; takes responsibility

Creative thinker; thinks outside the box

Experience training, developing, and coaching others

Character, Competency, Chemistry

Ability to work well with a team

Sense of urgency; highly motivated

Strong interpersonal skills; ability to effectively read people and delegate tasks

Preferred experience in Management and Leadership.

Responsibilities:

Learn and master all team member roles at an expedited pace

Progress to a Director-level role within 6 months

Lead teams of 20-40 in many areas of the business

Lead aspects of hiring, customer experience, employee development, scheduling, ordering, inventory, etc.

Make hiring decisions, give high-quality feedback, create business plans, set organization goals, speak into business strategy

Meet regularly one-on-one with the Operator for consistent personal/professional mentorship

Health and Dental Benefits: Upon hire, we can connect you with our benefits specialist who can further assist you with Health, Dental insurance options available to you.

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