Smart IT Frame LLC
Salesforce Commerce Cloud – Technical Lead
Smart IT Frame LLC, Boston, Massachusetts, us, 02298
Salesforce Commerce Cloud – Technical Lead
Job Title:
Salesforce Commerce Cloud – Technical Lead Job Location: Boston - Massachusetts (Hybrid) Experience: 10+ Years Primary Focus
Deep understanding of the SOM data model Familiarity with core objects such as
Order Summaries Payment Authorizations Return Orders Inventory Reservations
Understanding how orders move through the lifecycle from capture to fulfilment Cancellation and return Apex and SOQL proficiency Ability to write and maintain Apex classes triggers and test coverage related to order processing inventory updates or payment logic Comfortable with custom exception handling logging and job monitoring Proficiency with Lightning Web Components LWC Aura if used and general UI enhancements for order management or customer service workflows Integration and API management Ability to monitor and debug API integrations between SOM and external systems like ERP shipping platforms tax payment processors or
SFCC Understanding of named credentials external services and custom REST/SOAP integration patterns Error handling and operational support Capable of identifying and resolving failures in the order lifecycle such as fulfillment exceptions inventory mismatches or payment discrepancies Secondary Focus – 2 SFCC Checkout Integration Support
Checkout cartridge and service layer familiarity Understanding of how order and customer data is passed from SFCC to SOM through OCAPI or custom service definitions Business Manager configuration review Comfortable inspecting and adjusting service credentials custom site preferences and service logs related to the order handoff Issue triage between SFCC and SOM Ability to identify whether a checkout issue originated in SFCC or SOM and take the appropriate steps to resolve or elevate Payload and log analysis Can read request response payloads and review SFCC logs to debug failures at the SFCC to SOM interface level Cros functional and Support Capabilities
Troubleshooting across platforms Must be able to evaluate end-to-end order flows and work across both Salesforce and SFCC systems to isolate problems Should maintain and expand support documentation including known issues escalation paths and key system behaviors Collaboration with nontechnical teams Comfortable communicating with business stakeholders support teams and third-party vendors to resolve operational issues Agile and ticketing tool experience Familiarity with Jira ServiceNow or similar tools to manage tickets backlog or production incidents Mandatory Skills
Salesforce B2B Commerce - Lightning Web Component Salesforce B2C Commerce - PWA kit / SFRA Seniority Level
Associate Employment Type
Contract Job Function
Analyst Industries
Software Development
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Job Title:
Salesforce Commerce Cloud – Technical Lead Job Location: Boston - Massachusetts (Hybrid) Experience: 10+ Years Primary Focus
Deep understanding of the SOM data model Familiarity with core objects such as
Order Summaries Payment Authorizations Return Orders Inventory Reservations
Understanding how orders move through the lifecycle from capture to fulfilment Cancellation and return Apex and SOQL proficiency Ability to write and maintain Apex classes triggers and test coverage related to order processing inventory updates or payment logic Comfortable with custom exception handling logging and job monitoring Proficiency with Lightning Web Components LWC Aura if used and general UI enhancements for order management or customer service workflows Integration and API management Ability to monitor and debug API integrations between SOM and external systems like ERP shipping platforms tax payment processors or
SFCC Understanding of named credentials external services and custom REST/SOAP integration patterns Error handling and operational support Capable of identifying and resolving failures in the order lifecycle such as fulfillment exceptions inventory mismatches or payment discrepancies Secondary Focus – 2 SFCC Checkout Integration Support
Checkout cartridge and service layer familiarity Understanding of how order and customer data is passed from SFCC to SOM through OCAPI or custom service definitions Business Manager configuration review Comfortable inspecting and adjusting service credentials custom site preferences and service logs related to the order handoff Issue triage between SFCC and SOM Ability to identify whether a checkout issue originated in SFCC or SOM and take the appropriate steps to resolve or elevate Payload and log analysis Can read request response payloads and review SFCC logs to debug failures at the SFCC to SOM interface level Cros functional and Support Capabilities
Troubleshooting across platforms Must be able to evaluate end-to-end order flows and work across both Salesforce and SFCC systems to isolate problems Should maintain and expand support documentation including known issues escalation paths and key system behaviors Collaboration with nontechnical teams Comfortable communicating with business stakeholders support teams and third-party vendors to resolve operational issues Agile and ticketing tool experience Familiarity with Jira ServiceNow or similar tools to manage tickets backlog or production incidents Mandatory Skills
Salesforce B2B Commerce - Lightning Web Component Salesforce B2C Commerce - PWA kit / SFRA Seniority Level
Associate Employment Type
Contract Job Function
Analyst Industries
Software Development
#J-18808-Ljbffr