Northwestern Memorial Hospital
Wait Staff Associate - Food Service Attend II, Part-time, Evenings
Northwestern Memorial Hospital, Chicago, Illinois, United States, 60290
Description
Hours: 24 hours per week. Evening schedule: 3:00 PM‑9:30 PM with rotating weekends and holidays. Location: Feinberg/Galter; FL BS.
Responsibilities
Follow oral and written instructions, policies and procedures.
Read and comprehend tray tickets.
Understand and communicate diet restrictions.
Serve, retrieve, assemble and deliver trays to patient rooms in a courteous and professional manner.
Notify Expeditors/Nutrition Operator of food issues so meals can be completed or modified appropriately.
Deliver trays to patients and visitors according to established procedures and within one hour of service.
Conduct satisfaction checks with patients.
Observe HIPAA and patient identification guidelines.
Work safely: move carts, observe security procedures, use elevators properly.
Clean and sanitize delivery carts daily; maintain soiled tray carts.
Operate dishwashing equipment: set up, break down, deliming, temperature logs and sanitation.
Adhere to diet and allergy restrictions for patient food orders.
Deliver floor stock daily and rotate floor stock according to food safety procedures.
Document refrigeration temperatures daily in patient pantries.
Maintain galley areas in a safe, clean manner.
Report damaged or unsafe equipment to management.
Complete all assigned cleaning by end of each shift, including detailed cleaning of assigned areas and equipment.
Attend department in‑services, meetings, required training and surveys.
Assist in tray assembly and dishroom tasks as needed.
Follow established break schedule unless directed otherwise by manager.
Maintain supplies and equipment efficiency; portion, date and store food.
Notify management of workload status and availability for additional assignments.
Assist in orientation of new employees by demonstrating basic duties.
Respond to management requests promptly and positively.
Perform other duties as assigned.
Qualifications Required
Two years of food service experience.
Good interpersonal and communication skills.
Positive and friendly manner during peak service times with focus on timeliness, accuracy and excellent service.
Physical demands: lift/carry up to 10 pounds and push/pull force up to 50 pounds.
Preferred
High School Graduate or GED.
Food Handling Certification from Health Department – City of Chicago.
Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. We perform background checks that include review of criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine.
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Responsibilities
Follow oral and written instructions, policies and procedures.
Read and comprehend tray tickets.
Understand and communicate diet restrictions.
Serve, retrieve, assemble and deliver trays to patient rooms in a courteous and professional manner.
Notify Expeditors/Nutrition Operator of food issues so meals can be completed or modified appropriately.
Deliver trays to patients and visitors according to established procedures and within one hour of service.
Conduct satisfaction checks with patients.
Observe HIPAA and patient identification guidelines.
Work safely: move carts, observe security procedures, use elevators properly.
Clean and sanitize delivery carts daily; maintain soiled tray carts.
Operate dishwashing equipment: set up, break down, deliming, temperature logs and sanitation.
Adhere to diet and allergy restrictions for patient food orders.
Deliver floor stock daily and rotate floor stock according to food safety procedures.
Document refrigeration temperatures daily in patient pantries.
Maintain galley areas in a safe, clean manner.
Report damaged or unsafe equipment to management.
Complete all assigned cleaning by end of each shift, including detailed cleaning of assigned areas and equipment.
Attend department in‑services, meetings, required training and surveys.
Assist in tray assembly and dishroom tasks as needed.
Follow established break schedule unless directed otherwise by manager.
Maintain supplies and equipment efficiency; portion, date and store food.
Notify management of workload status and availability for additional assignments.
Assist in orientation of new employees by demonstrating basic duties.
Respond to management requests promptly and positively.
Perform other duties as assigned.
Qualifications Required
Two years of food service experience.
Good interpersonal and communication skills.
Positive and friendly manner during peak service times with focus on timeliness, accuracy and excellent service.
Physical demands: lift/carry up to 10 pounds and push/pull force up to 50 pounds.
Preferred
High School Graduate or GED.
Food Handling Certification from Health Department – City of Chicago.
Equal Opportunity Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. We perform background checks that include review of criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine.
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